Remote Instruction – Support and Resources for Faculty and Students

Hello, Faculty Community! 

We hope things are going as well as can be expected. We want to keep you updated on the support and resources that are available to our students and you. Please review the following – 

Support for students that faculty are encouraged to share and reinforce:

  • The Student Support Hub in Canvas includes many excellent services featuring live online support experts from the library, tutoring, STEM/Math Learning Centers, Writing Center, Counseling, Career Center, Computer Labs, and Student Help Desk
  • NetTutor was added to all Canvas course menus last month – this allows all students to access online tutoring directly from all Canvas courses; you can remove this from your course menu if you don’t think this would be helpful to your students
  • The Student FAQs document is kind of like a virtual MiraCosta campus – students can find answers to many questions that they would have asked on campus, and find contact information to pursue any needs further
  • The Reshaping Your School Schedule During Remote Instruction document has excellent info for students on good habits for online student success, self-care and mental health tips, online learning netiquette, Zoom tech tips, and more
  • Students who are need of technology resources or have other major life concerns making it difficult to continue their studies, they can self-refer, or you can refer them for support via the CARE form

Support for faculty to better support students:

  • The MiraCosta APC is dedicating staff time to helping faculty reach out to students who are falling behind. Fill out the attached form if you’d like them to work with you and your students.
  • Faculty in need of webcams, headsets, or other resources to help you work from home should fill out the Help Desk request form on the Portal – details about this and additional remote working information is on AIS’s Remote Work Resources site
  • The Remote Instruction Faculty FAQs document includes lots of guidance and resources for MiraCosta faculty at this time
  • Check out the library support options if you want to ensure that students who were using textbooks on reserve in the library will continue to have access to crucial course material
  • Check out the CVC-OEI schedule featuring daily online office hours for faculty as well as a variety of webinars
  • Center of Urban Education – Webinar: The Importance of Equity-Minded Virtual Practices during COVID-19 on Thursday, April 23 at 12 pm.

Take good care,
Sean and Jim

FAQ Followups to Zoom security advice for MiraCosta faculty

Some quick FAQ follow-ups to all recipients of yesterday’s message:

Q: I am confused. What exactly am I supposed to do and not do if I use Zoom?

A: At this point, there are few absolute requirements. You are getting a variety of recommendations to consider. If you are comfortable with the way that you and your students use Zoom, nobody is requiring to you to use extra security measures or change your practice. However, if you use the ConferZoom LTI tool inside of Canvas for scheduling meetings, passwords are automatically imposed upon your meetings, and you do not have the option to use the Waiting Room.

Q: Waiting Room sounds good, but won’t it take a long time to check my roster and admit students? And be a big pain to manage once class starts?

A: This definitely adds time to your use of Zoom. Thus, the recommendations yesterday to try to get students to show up early and be sure to provide their real names as they access your Zoom meeting. Via the Participants window, you have the option to admit everyone in the Waiting Room at once if you can tell that everyone there is legit. Another recommendation was to consider adding a trusted student as a co-host, to help you screen and admit participants from the Waiting Room.

Upon reflection and input from a number of you, I know that not everyone is a master of the class roster. So here’s a shower thought: there could be some creative and fun ways to manage your student names so the admission process is easier (and Zoom becomes more interesting!). Work with your class to decide on a new naming scheme. Be creative but here are some ideas:

  • If everyone is comfortable providing their pronouns, include those. (e.g. Jim Julius (he/him) ).
  • Have everyone pick a descriptive and alliterative adjective to precede their name with. (e.g. Jolly Jim Julius)
  • Have everyone pick something neutral, such as a favorite color, to precede their name with (e.g. Green Jim Julius)

I’m sure you and your class can come up with something! If everyone accesses Zoom with a consistent naming scheme, it will be very easy to tell who can be admitted to the meeting without having to reference your class roster.

Q: I liked using the scheduling tool for online office hours that is built into the ConferZoom LTI. Should I stop using that?

Yeah, that probably was the best thing about the LTI. I am not sure what impact the changes to the way Zoom operates via the LTI will have on that feature, but you could continue to give it a try and see. As an alternative, the Canvas calendar has a pretty great feature for booking office hour time slots. You could use that Canvas scheduler for students to book their times to meet with you at a Zoom meeting link that you set up via conferzoom.org and post inside Canvas.

Q: Did you leave anything out of your message yesterday?

A: Thanks for asking! Yes, one important tip: Please make sure your Zoom client software is up-to-date! If you’re not certain if you have the latest version of the Zoom client, look for a Security shield on the Zoom toolbar when you start your meeting (it has some quick controls for altering security settings during your meetings). District computers should have this software automatically updated. But if you don’t have the latest version of Zoom, you can get it from http://zoom.us/downloads

Q: You’ve given me some great tips on how to use Zoom technically, but how can I make my Zoom sessions more inclusive and meaningful for students?

Great question – just today the Chronicle ran a good article on 8 Ways to Be More Inclusive in Your Zoom Teaching!

Q: Thank you!

A: You are very welcome!

Jim Julius, Ed.D.
Faculty Director, Online Education
jjulius@miracosta.edu

Zoom security advice for MiraCosta faculty

To: All MiraCosta faculty and deans

Quick takeaways for Zoom-using faculty from this email:

(1) Use Waiting Rooms, not passwords;

(2) If you use the ConferZoom LTI in Canvas, discontinue that and use conferzoom.org directly.

Details:

As you are likely aware, “Zoombombing” has been in the news. A few incidents have even happened at MiraCosta. Though some, including Zoom, have recommended or required passwords for Zoom meetings in response, it’s also increasingly clear that many or most of these incidents are occurring when students share Zoom meeting access information with others who are looking to cause mischief or worse. Passwords will not stop intruders like this.

Therefore we recommend that you:

  • ask students to access your Zoom meetings using their real names;
  • remind students that it is a violation of student responsibilities to share Zoom meeting access information with others outside of their class;
  • use Zoom’s Waiting Room feature to screen participants.

Please review some tips (with links to tutorials) about how to use the Zoom Waiting Room. If you haven’t already checked it out, please also see our 2-page Zoom tips document, which includes lots of recommendations for running a secure and smooth Zoom meeting.

ALSO: If you have been using Zoom through the ConferZoom LTI in Canvas:

  • Passwords appear to have been imposed upon all your meetings this week. We do not understand why this occurred (and it hasn’t happened to anyone who uses ConferZoom direclty), but it is causing problems for many students.
  • If you create new meetings through the ConferZoom LTI, passwords are included.
  • You are not able to use the Zoom Waiting Room for meetings created through the ConferZoom LTI.


Therefore we recommend discontinuing use of the ConferZoom LTI tool in Canvas. Rather, schedule and manage your ConferZoom meetings and recordings directly through http://conferzoom.org and share the links to your meetings/recordings with your students inside Canvas.

If you have any questions about any of this, please do not hesitate to reach out to me.

– Jim

To: All MiraCosta faculty and deans

Quick takeaways for Zoom-using faculty from this email:

(1) Use Waiting Rooms, not passwords;

(2) If you use the ConferZoom LTI in Canvas, discontinue that and use conferzoom.org directly.

Details:

As you are likely aware, “Zoombombing” has been in the news. A few incidents have even happened at MiraCosta. Though some, including Zoom, have recommended or required passwords for Zoom meetings in response, it’s also increasingly clear that many or most of these incidents are occurring when students share Zoom meeting access information with others who are looking to cause mischief or worse. Passwords will not stop intruders like this.

Therefore we recommend that you:

  • ask students to access your Zoom meetings using their real names;
  • remind students that it is a violation of student responsibilities to share Zoom meeting access information with others outside of their class;
  • use Zoom’s Waiting Room feature to screen participants.

Please review some tips (with links to tutorials) about how to use the Zoom Waiting Room. If you haven’t already checked it out, please also see our 2-page Zoom tips document, which includes lots of recommendations for running a secure and smooth Zoom meeting.

ALSO: If you have been using Zoom through the ConferZoom LTI in Canvas:

  • Passwords appear to have been imposed upon all your meetings this week. We do not understand why this occurred (and it hasn’t happened to anyone who uses ConferZoom directly), but it is causing problems for many students.
  • If you create new meetings through the ConferZoom LTI, passwords are included.
  • You are not able to use the Zoom Waiting Room for meetings created through the ConferZoom LTI.


Therefore we recommend discontinuing use of the ConferZoom LTI tool in Canvas. Rather, schedule and manage your ConferZoom meetings and recordings directly through http://conferzoom.org and share the links to your meetings/recordings with your students inside Canvas.

If you have any questions about any of this, please do not hesitate to reach out to me.

Jim Julius, Ed.D.
jjulius@miracosta.edu

Remote Instruction – Ongoing Resources and Support (Thursday, April 2, 2020)

Remote Instruction MiraCosta College

Hello, Faculty Community! 
We are nearly at the end of our first week of remote instruction and we want to make sure you are getting the support you need to make the most of the rest of the spring semester. Below, we have included some external professional learning opportunities, MiraCosta-developed resources, and ways to stay connected to support for anything that comes up! 

We are offering multiple Student Orientation to Online Learning workshops this week and next especially in support of students new to online learning – please direct your students to the signup form.

After consultation with Academic Senate leadership and our PDP Committee Chair, we are pleased to inform you that all of the workshops, 1-1 support, and external webinars that were offered last week are FLEX-eligible. The following upcoming and recorded professional learning opportunities pertaining to remote instruction are also FLEX-eligible:

We also want to remind faculty of the MiraCosta homegrown resources and recorded workshops supporting your shift to remote instruction: 

As issues arise, please reach out to the following online support resources:

  • 24-7 Canvas hotline for faculty: 1-833-345-2890
  • Canvas Instructor Guides – comprehensive step-by-step tutorials on all Canvas features
  • MiraCosta Canvas support home for faculty and MiraCosta Canvas tutorials -locally created guides on key Canvas features, how MiraCosta faculty are using Canvas, how Canvas works with SURF, and more
  • MiraCosta Online Instructional Technologist, Karen Turpin, kturpin@miracosta.edu | for questions specific to Canvas’s operation at MiraCosta
  • MiraCosta Faculty Director of Online Education, Jim Julius, jjulius@miracosta.edu | for questions about effective uses of Canvas and other online education technologies 
  • MiraCosta Joyful Teacher in Residence, Sean Davis, sdavis@miracosta.edu | for support in moving from on-ground to Canvas
  • MiraCosta Employee HelpDesk: 760-795-6850 for account and password issues

We hope things are going smoothly for you! If not, please use the resources above and/or contact us. 

In solidarity,

Sean and Jim

MiraCosta Zoom tips + do you need a headset/webcam?

Hello, MiraCosta faculty –

In the last week, a lot of us have learned a lot about Zoom. Rick Cassoni did a great Zoom intro workshop and curry mitchell followed that with a deeper look on connecting with students in Zoom. Based on those and a lot of additional experience, I’ve compiled a 2-page set of Zoom tips for teaching with Zoom. These tips also can help you lessen the likelihood or severity of Zoombombing, which has sadly entered our world.

Scott Conrad has asked me to let faculty know that AIS ordered a number of wired headsets and webcams for faculty who may need either or both of these for a full instructional setup at home. If you are interested, please submit a Help Desk Request via the Portal. If approved, these items will be available for pickup at either the Oceanside or San Elijo campus at a time that works for you.

Best wishes!

Jim Julius, Ed.D.
Faculty Director, Online Education

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