FERPA Compliance and Student Interaction in Merged Canvas Course Sections

Please download a PDF or download a Word version of this guide for future reference as you develop and teach merged Canvas courses.

Faculty may request to merge Canvas courses when they are teaching multiple sections of the same course in order to more efficiently share the same content across course sections, freeing up time for other instructional activity. This must be done prior to the start date of the course sections. For detailed steps on how to request combining of course sections, download the Combine your Class sections in SURF for Canvas guide. However, there are critical privacy issues faculty must be aware of if they choose to combine sections in Canvas.

*NOTE: If instructors combine multiple sections in Canvas, they are not able to offer an Honors Contract in that course.

According to Family Educational Rights and Privacy Act (FERPA) regulations, students cannot have access to student information (including the fact of their enrollment) of students in course sections other than their own (with the exception noted below). Because of this requirement, students are not allowed to interact within a Canvas course with students from another course section.

Canvas limits the visibility of students from other sections in a merged Canvas course. However, this does not cover all Canvas tools, so if you request to merge Canvas courses, you’ll need to take additional steps to protect your students’ privacy, as outlined in this document.

NOTE: FERPA restrictions do not apply to a merged Canvas course if students physically meet in the same classroom at the same time (i.e. “true cross-listed courses”). Course sections that meet simultaneously typically are combined in Canvas by default, and this document is not relevant for those merged courses.

What Canvas Does for You

In Canvas courses merged upon faculty request, students are prevented from seeing students in sections other than their own in

  • the full roster view of the People tool,
  • and the Inbox (Conversations).

What You Must Do to Maintain FERPA Compliance in a Merged Canvas Course

Click Settings in your course menu and:

  1. Under the Navigation tab, be sure that the Chat and Conferences items are hidden from students. If they are active (appearing in the top grouping of navigation items), drag them to the lower grouping or click the gear icon at the right of each and click Disable. Be sure to scroll down and click Save at the bottom.
  2. Under the Course Details tab, scroll down and click more options. Make sure that:
    Let students create discussion topics is NOT checked
    Let students organize their own groups
    is NOT checked
    Disable comments on announcements IS checked

    Click the Update Course Details button at bottom.

Ensure that each section has its own separate discussion

  1. For graded discussions, restrict each discussion to an individual section using the Assign to option. See Canvas guide for details. See further details on section restriction under the What You May Do section below.
  2. For ungraded discussions, use the Post to option (immediately below the discussion description) to select an individual section for the discussion.
  3. Note – if you want each section to engage in discussions about the same topics, simply Duplicate the original discussion and modify it so it is available to a different section of students.

If/when you create Groups

Select the option to Require group members to be in the same section when creating a group set. See Canvas guide for details.

If/when you create Collaborations

Be sure to add students to Collaborations who are enrolled in the same course section. The Collaboration setup screen doesn’t display section information for students, so you will need to refer to the People area.

If/when you send a Canvas Inbox message to students from multiple sections

Select the option to Send an individual message to each recipient. This will send a separate copy to each recipient and hide the names of the recipients in the message header. You may also compose messages addressed to all members of a specific course section.

If/when you offer synchronous (live) online sessions (e.g. use Zoom)

If a synchronous meeting is required, hold separate synchronous meetings with each section. If a synchronous meeting is optional, you may hold one meeting for both sections, but make sure students understand how to participate anonymously. If you record a synchronous meeting where student identities are revealed, share the recording only with the section that participated in the meeting. If you wish to share a recorded synchronous meeting more widely, you must ensure that student identities are not revealed. Please review the Guidance for Synchronous Instruction at MiraCosta College to Protect Student Privacy document for more details.

What You May Do: Setting Calendar Events and Assignment Due Dates by Section

Note: This section is not required for FERPA compliance but may be helpful for managing a merged course if you would like to create differentiated events/activities for different sections.

The following Canvas Guides will help you create Canvas activities/assignments specific to a particular section within a merged course:

(Discussions must be separated by section – see notes in the What You Must Do section above.)

Note that when creating events/activities that are differentiated by section, you will need to select the section name in the Assign to area, which displays only a few options and is not scrollable. If your desired section is not displayed as an option, you will need to type in the section name until it shows up as an option to select.

Section names can be seen if you click Settings in the Course Menu and then the Sections tab. You may also click People in the course menu to see which section each enrolled student is assigned to. Sections with students have names ending in -SURF; to include your test student account in any differentiated activity in a merged course, you would also need to include one of the -OTHER sections available within the merged course.

Acknowledgements

Portions of this document are adapted from material originally developed by Seattle University and modified by the Grossmont-Cuyamaca Community College district. Additional portions are adapted from material developed by Indiana University and modified by Cornell University.

Get Support

If you have any question or need assistance with combining courses in SURF for Canvas contact the MiraCosta College Employee Helpdesk at (760) 795-6850 or open a helpdesk ticket in the portal.

Pronto for mobile-friendly communication with students

Dear MiraCosta faculty,

I hope your fall is starting well! If you’re looking for a boost to your communication with students but haven’t tried Pronto, this might be a good moment to learn more about it!

Pronto’s a messaging tool that’s integrated with Canvas and also has a fantastic mobile app. We’ve had Pronto at MiraCosta for over 2 years now, and (I just checked) over 9600 MiraCostans have sent almost 176,000 messages with Pronto!

To learn more:

– Jim

Jim Julius, Ed.D.
Faculty Coordinator, Online Education

Canvas start of the semester instructor checklist

Create or Import your Content

Multiple ways to begin to build your class

Copy from another class in Canvas. Your access to classes you have previously taught in Canvas continues indefinitely.

Copy in an entire course or portions of one from Canvas Commons.

Create your content from scratch in Canvas

Review Assignments, Quizzes, and Discussions

  • Verify activities and content in the course are published.
  • Verify dates. Due dates are added to the calendar and the syllabus and serve as reminders to students. “Available from” and “Until” dates will unlock and lock the activity.
  • Verify instructions are accurate and well formatted.
  • Verify assignment submission types.
  • Verify number of quiz attempts is correct.
  • Verify assignment groups are set up correctly. See: How to use Assignment Index Page.
  • Verify assignments are weighted correctly, if using a weighted grading system. See: How to Weight Assignment Groups.
  • Verify discussions are ordered logically on Discussions list page.
  • Verify Quiz “Options” are correct. See: Canvas Quiz Options.

Review Course Details

Final Preparations

  •  Publish your course when you are ready for students to have access to it. This typically is on the morning of or before the official course start date. See: How do I publish a course? NOTE: Some faculty like to publish their courses well in advance of the start date, but only publish a handful of elements of the course (such as the syllabus). This allows enrolled students to “preview” the class.
  • For online and hybrid classes, encourage students to attend a Student Online Academic Readiness (SOAR) workshop. You may also wish to share the Canvas Student Orientation to help any students who are new to Canvas to have a resource for learning the basics.
  •  Especially for online and hybrid classes, send an email to your students through your SURF Roster telling them how to access your course in Canvas.

Cautions

  • Canvas email (Inbox/Conversation) messages will not be sent out if the course is unpublished. Send class messages from your SURF Roster instead, prior to publishing the course.
  • Pay attention to the time stamp on anything you have placed a date on. 12:00 means the very first minute of the selected day. For end dates, it is often best to choose 11:59 PM to ensure you are setting it up on the correct date.

SensusAccess – Alternative Media Made Easy

Sensus Access Notices & Flex Workshops Recordings


Sensus Acess Logo

SensusAccess offers two ways for MiraCosta faculty, classified professionals, and students to convert all kinds of documents and files into alternative and more accessible formats:

SensusAccess is available now.

  • A website that allows anyone to upload files including Word or PPT documents, scanned images, PDFs, or web pages and generate accessible alternative types of files and media, including audio, e-books, Braille, and large print. This helps meet accessibility standards and enhance inclusion by supporting diverse preferences and needs of users.
  • A Canvas integration that automatically enables conversion of files uploaded into Canvas into alternate file and media types and languages. (This replaces functionality that was previously provided in Canvas through Ally.)

Key Features

  • Automated conversion of files into a range of alternative media and file formats
  • Remediation of inaccessible documents such as image only PDFs into accessible formats
  • Language to language translation with a high degree of accuracy

For more information on SensusAccess and its use check out the SensusAccess website and one-page Canvas LTI description.

Pope Tech and Canvas Accessibility

Pope Tech And Canvas Accesibility Flex Workshop Recordings


Pope Tech is an accessibility remediation tool available to instructors in Canvas. This tool gives instructors a quick but powerful way to check for and fix common accessibility concerns in Canvas content. Ensuring your Canvas courses are free of accessibility concerns helps support inclusion and equity for all students, and also is a requirement of MiraCosta policies as well as state and federal regulations.

MiraCosta College has two Pope Tech Canvas LMS tools:

  • Accessibility Guide – a page-by-page accessibility checker and remediation assistant for Canvas
  • Accessibility Dashboard – a course-level dashboard allowing you to review and correct accessibility issues throughout an entire Canvas course
Canvas LTI Dashboard and Accessibility Guide

Pope Tech Canvas LMS Tool Resources

Instructor Accessibility Guide: Demo for Canvas LMS

Pope Tech Detailed Guidance

Click any of the items below to view more details, including video guides, for using Pope Tech.

What Canvas elements can be tested? What does Pope Tech check for?

What Canvas elements can faculty test with Pope Tech?

Most areas where faculty use the Canvas Rich Content Editor can be tested with Pope Tech:

  • Canvas pages
  • Syllabus
  • Quiz descriptions
  • Discussion Topics
  • Assignments
  • Announcements

To test a Canvas item for accessibility concerns, activate Pope Tech by selecting the Pope Tech icon button at left of the Cancel and Save buttons while editing any of the Canvas items above. Pope Tech works even when the item is not yet published.

Pope Tech button at left of Cancel and Save buttons

What does Pope Tech check for?

  • If headers are present or skipped 
  • Flags suspicious alt text for images (contains “image of”, “image”, etc.)
  • Color contrast between text and highlighted colored-background
    (Note: doesn’t check color contrast within images)
  • If font size is readable
  • Flags non-descriptive links such as “click here”, “link”, “more”, “read more” 
  • Flags redundant links 
  • Flags tables that lack at least one header and caption.
  • Flags YouTube, Canvas embedded video and Canvas embedded audio to bring awareness media will need to be manually reviewed for captions
  • Flags potential inaccessible files that need to be manually reviewed

How do I use Pope Tech?

Using Pope Tech is simple and intuitive.

Step 1: Open Pope Tech 

To access the PopeTech Course Dashboard tool, click Pope Tech Accessibility in any Canvas course menu.

To test an individual Canvas item for accessibility concerns, activate Pope Tech by selecting the icon next to the Cancel and Save buttons on a Canvas item while using the Rich Content Editor.

Pope Tech button at left of Cancel and Save buttons

Step 2: Use Pope Tech to Locate and Fix Accessibility Issues 

When Pope Tech is activated, the Pope Tech menu appears on the right-hand side of the screen. At the top of the interface,  the number of errors and alerts will need to be addressed. 

  • Errors are accessibility errors and should be looked at for remediation.
  • Alerts are suspicious areas. Alerts may or may not be an accessibility error. The user should review these and fix if necessary.
  • Rescan can be used once errors and alerts are fixed. This will allow the user to scan the page a second time and verify that all fixes were applied correctly.

Note: Files, videos, and audio will always be listed as alerts, as these require manual review with human eyes!   

In the example below, we have 11 errors and 4 alerts.

Pope Tech Accessibility checker interface

In the Pope Tech interface, results are organized by the following categories:

  • Images and Links
  • Text and Contrast
  • Headings
  • Tables and Lists
  • Documents and Videos 

Each of the categories can be expanded to show the errors or alerts. To view the content raising an error or alert:

  1. Select the arrow displayed next to any category name. Once you expand a category, Pope Tech will display fields grouping together issues within that category. 
  2. Click any field to view detailed results and how to fix them.
  3. Click a particular result to highlight the indicated content within the Canvas editor, enabling you to fix that content.

This quick (42 second) video demonstrates the process described above:

https://www.youtube.com/watch?v=M0izZNAG-BMu0026feature=youtu.beu0026ab_channel=YoussefFrancis
Video Demos: Fixing Alternative Text, Color Contrast, and Table Errors

Fixing Alternative Text

Alternative Text errors are listed in the Images and Links category of the Pope Tech tool. This video demonstrates how to fix such errors:

https://youtu.be/sHs7gQLaihs

Fixing Color Contrast

Color Contrast errors are listed in the Text and Contrast category of the Pope Tech tool. Users can fix color contrast errors by one of two methods:

  • Adjust the color in the Canvas rich text editor.
  • Adjust the contrast by using the sliders in the Pope Tech interface until the interface displays a “Pass” message.

This video demonstrates how to fix such errors:

https://youtu.be/2aDRvb-VGBA

Fixing Table Captions and Headers

Table errors are listed in the Tables and Lists area of Pope Tech. Using Pope Tech, it is very simple to add a table caption and designate whether the first row or the first column must be the header. This video demonstrates how to fix such errors:

https://youtu.be/AFPkAQ4knDw
Accessibility Issues Explained, from PopeTech

Credit

Thanks to Tracy Schaelen of Southwestern College for originally developing content represented here, and to Liesl Boswell of the CCC Accessibility Center for some modifications and suggestions.

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