Proctorio

Proctorio

Proctorio is an online exam proctoring and security tool. It is available for use in Canvas courses by instructor request. Proctorio requires both instructors and students to access Canvas using the Google Chrome browser. As of fall 2018, it works with Canvas Quizzes but not Quizzes.Next. Its primary features are:

  1. Locking down the student’s computer when tests are being taken in Canvas so that the student must stay in Canvas and is unable to switch to other websites or programs.
  2. Recording the video and sound (requires student to have a webcam/mic) during test-taking in Canvas; the recording is automatically analyzed for anomalies that could indicate cheating behaviors; anomalies are flagged for review by the instructor.

Feature #1 can be used on its own, if the video-based proctoring is not desired.

You may also be interested in tips on designing “less cheatable” courses and assessments.

Getting Started with Proctorio

  • To use Proctorio in Canvas, you (and your students, when completing assessments that integrate Proctorio) MUST use the Google Chrome browser with the Proctorio extension.
  • To obtain the MCC version of the Proctorio extension for Chrome, instructors must contact Karen Turpin and/or Jim Julius. (Students will be informed how to install the extension on their personal computers once the instructor has added Proctorio to their course. MiraCosta computer labs already have the Proctorio extension enabled in Chrome.)
  • Once you have installed the Proctorio extension in Chrome, in Canvas you will see a message at the top of the screen the first time you access each course you are teaching. The message asks you if you want to use Canvas with that course.
    • If you do activate Proctorio within a course, you will also be asked if you wish to add some Proctorio resources to your course (practice quiz, student guide added in the Pages area). A faculty guide will be added in the Pages area and it will automatically open.

Helpful Resources

  • Proctorio FAQs
  • Proctorio Guide produced by the Online Education Initiative with an overview of Proctorio’s options and settings.
  • Additional step-by-step guides become available to you and your students after you activate Proctorio within a Canvas course. See above for details on how to do that.

Getting Help

Proctorio email support: support@proctorio.com

Proctorio phone support:
Faculty – 1-760-209-1110 or 1-855-407-1393
Students – 1-760-227-7129 or 1-855-530-0985

Also, once the Proctorio extension (Secure Exam Proctor) is installed in Chrome, it becomes active for faculty and students when they access a Proctorio-enabled quiz in Canvas. Clicking the shield that represents the extension provides access to live chat support and to the Proctorio support website with additional resources.

Proctorio Feedback and Tips

Proctorio has been available via the OEI to CCC schools since 2015. Some highlights of feedback from colleagues around the CCC system:

  • Some colleges are using Proctorio extensively and seem happy with it; others have run into some concerns and have chosen not to promote its use.
  • The biggest concerns about using Proctorio are:
    • Challenges for students in ensuring that they have a proper setup (using Chrome, getting the Proctorio extension installed, using a webcam and microphone if proctoring is required)
    • Challenges for students with Proctorio working properly for video proctoring if they don’t have a strong Internet connection; this can result in the computer freezing and/or exam failures.
  • There are some colleges where they say that due to the above concerns, some faculty are using just the Lockdown capability of Proctorio and not the video proctoring, meaning that students don’t have to have a webcam and mic, and the bandwidth requirements are much less.
  • The practice quiz that Proctorio will automatically add to your course is useful as a way to help ensure that students are prepared to take a real test with Proctorio, but …
  • If you decide to not use the “full” capabilities of Proctorio, but you do want to use the practice quiz that Proctorio installs in your course, you should modify the practice quiz settings to reflect only the Proctorio features you are using.
  • It’s a good idea to include the Proctorio support numbers for students (see above) in any quiz/exam directions in case they haven’t even realized they need to be using Chrome and/or they have not yet installed the Proctorio extension within Chrome.
  • At least one college recommends against enabling the Record the Room option (awkward and disruptive during exam-taking) and the Force Completion option (will require instructor intervention to reset the test if there is any Internet connection issue during the test).
  • Students cannot use a mobile device to complete a Proctorio-enabled Quiz.
  • As of fall 2018, Proctorio works with Quizzes only, not Quizzes.Next .

 

 

Filtering Canvas Grades to Only Show SURF Enrolled Students

By default the Grades tool will display all users in the roles Student, Sample Student, Tutor, Evaluator, and WC SI Leader in your Canvas course. This can make grading difficult as the additional roles will mix in alphabetically with your SURF Enrolled students.

For ease of grading, you can filter your grade book to only display SURF enrolled students.

From within Canvas:

  1. Click on Grades

    Step 1 Grades Filter

  2. Select the View drop down
  3. Select Filters
  4. Select Sections

    Step 2, 3, and 4 of Gradebook Sections

  5. Select the All Sections drop down
  6. Select the section number that ends in -SURF

    Step 5 and 6 Gradebook Sections

To display only users in the roles Sample Student, Tutor, Evaluator, and WC SI Leader

  1. Select the section number that end in -OTHER to view only non-SURF enrollment types.

Other Section in Gradebook

To display all users together in Grades

  1. Select All Sections to view all enrollment types in the Grades sheet.

All Sections in Gradebook

Stay Up To Date with Changes Happening within Canvas

Visit the new Upcoming Canvas Changes page within the Canvas Community. This page is updated by Instructure and is the central location for communicating all Canvas’s significant upcoming changes. Canvas recommends you click the Follow button at the top of the document so you will receive all updates as they are made available. You may also want to review the upcoming Canvas Release Notes to find out what is coming soon and when. Check the Canvas System Status Updates for real time updates about existing features within Canvas.

New Canvas Gradebook

The new gradebook is live at MiraCosta College. Check out the How do I use the New Gradebook? Canvas guide for an overview of the features this provides.

Access the New Gradebook

In MCC Canvas with a Canvas Course:

  1. Click Grades (from the course menu)

New Gradebook View

New Gradebook Resources

Canvas End of Semester / Term

The following will help instructors understand how the end of semester is handled in Canvas, and how to update related Canvas course settings if necessary. By default, students who complete a class continue to have read-only access to the concluded class’s course materials, discussions, and grades. If you wish to restrict concluded class access, you must change the class settings before the end of the term, or get a Canvas administrator to help you after the end of the term.

Everything below applies to typical term-based Canvas classes. Canvas sandbox classes and Canvas shells used for organizations, departments, groups, etc. are not tied to any particular terms and thus remain available indefinitely.

Closing your Course

There is nothing you have to do to close your Canvas course; at the term end date (see below), your course will be set to Concluded status and moved onto the Past Enrollments course list for you and your students. By default you and your students will continue to have read-only access to the course.

Canvas Term End Dates

SemesterDateTime
Spring 2019June 212 am
Summer 2019August 11 12 am
Fall 2019Dec 3112 am

Concluded Course Access

For both instructors and students, concluded courses can be found by clicking Courses in the main Canvas menu, then the All Courses link. Concluded courses are listed there under Past Enrollments. Concluded courses may not be moved back onto the Dashboard – they must be accessed in this way.

Instructors can perform the following actions with a concluded course

Instructors cannot perform the following actions within a concluded course (do these before the end of the term!)

  • Edit course content
  • Edit Grades
  • View/download Analytics
  • View/download Item Analysis within Quizzes
  • Send a message to the class within Canvas
  • Change class access settings
  • Change class navigation

Students can perform the following actions by default within a concluded course

  • View Grades
  • View course content
  • View Discussions and Assignments
  • Send a message to the instructor

Students cannot perform the following actions within a concluded course

  • View Quiz questions and answers
  • Submit discussions, assignments, quizzes, and other course activities

Restricting Students from Viewing a Completed Course

As described above, by default in Canvas, students have ongoing read-only access to course content in Canvas after the term ends. This can be a great feature, allowing students to review key learning resources from previous semesters. If, however, you wish to limit this access, follow one of the methods below before the end of the term. (If you need to make these changes to a course that is already concluded, contact Karen Turpin for assistance at kturpin@miracosta.edu or 760-795-6787.)

Method 1: Hide Course Navigation menu links

If an instructor would like to limit access to major areas of course content, one method is to hide Navigation menu links. Note that if Navigation menu links are hidden, the instructor will also be unable to access them after the course concludes. This may be appropriate if you would like to leave Grades available to students, yet close off certain course content. The instructor may copy the course into another course to regain access to hidden menu items.

How to hide Course Navigation menu links

  1. Click Settings in the Canvas course menu
  2. Click Navigation in the tabs at the top.
  3. Drag and drop the menu items from the top (viewable) area to the bottom (hidden) area or click the gear icon to the right of the menu item and select disable.
  4. Click the Save button.

Method 2: Unpublish select course content

For more fine-grained control, certain course content such as files, pages, modules, or module items (but not assignments or discussions where students have participated) may be unpublished. As with the Navigation menu, unpublished items are also inaccessible to the instructor after the course concludes. This may be useful if you want students to be able to access most course content, but have select content that you prefer not to be accessed/shared in the future. The instructor may copy the course into another course to regain access to unpublished content.

Method 3: Restrict students from accessing entire course after end date

If an instructor would prefer the entire course and its course materials not be visible to students after the course end date:

  1. Click Settings in the Canvas course menu
  2. Select the checkbox for ‘Restrict students from viewing course after end date’Restrict past end date
  3. Click the Update Course Details button.

This option will completely remove the course from the student’s view in Past Enrollments. Students will not see the course and will have no access to course materials or grades. Instructors will continue to be able to access the course in Past Enrollments.

Resolving Incompletes

If you have assigned a student an incomplete ‘I‘ grade for the semester contact Karen Turpin at kturpin@miracosta.edu or 760-795-6787 as soon as the paperwork is complete with Admissions and Records. Karen will create a new Canvas course section based on the original course.  This new section will allow the student access to the course with the ability to submit work, and will give you access to grade the student’s work, for the time allowable by the Office of Admissions and Records.

Working with Concluded Courses to Build New Courses

As noted above, you may always export a concluded course for import back into Canvas (Text instructions), or use a concluded course as the source for copying into a new course (Text instructions | Video tutorial). If you wish to update the content of a concluded course for use in the future, but you do not have a current term course in which to do that, you may wish to request a Sandbox course to copy into and work with, since you cannot edit a concluded course directly.

Teaching a short course and/or need to close your course prior to the official term end date?

You can manually end your course by updating the course end date.

To change the Course Start and/or End Date

  1. Click on Settings in the Canvas course menu
  2. Change the Course Start and End Dates to reflect when you want students to have full access to the course.
  3. Select the checkbox for Users can only participate in this course between these dates.
  4. Click the Update Course Details button.

In the example below, students will not be able to access the course, even if it is published, until Jan 16 at 12 am. The students will no longer be able to participate in the course after May 30  at 5 pm and the course will be visible to students in the ‘Past Enrollments’ list by clicking on Courses, then All Courses.

Start / End Term Canvas Dates

  • Note: If you select a course end date prior to the official end of term date, but do not check the box Users can only participate in this course between these dates, students will still be able to actively participate in the course until the official Canvas end of term (as shown in the table above).

 

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