Proctorio

Proctorio

Proctorio is an online exam proctoring and security tool. It is available for use in Canvas courses by instructor request. Proctorio requires both instructors and students to access Canvas using the Google Chrome browser. As of fall 2018, it works with Canvas Quizzes but not Quizzes.Next. Its primary features are:

  1. Locking down the student’s computer when tests are being taken in Canvas so that the student must stay in Canvas and is unable to switch to other websites or programs.
  2. Recording the video and sound (requires student to have a webcam/mic) during test-taking in Canvas; the recording is automatically analyzed for anomalies that could indicate cheating behaviors; anomalies are flagged for review by the instructor.

Feature #1 can be used on its own, if the video-based proctoring is not desired.

You may also be interested in tips on designing “less cheatable” courses and assessments.

Getting Started with Proctorio

  • To use Proctorio in Canvas, you (and your students, when completing assessments that integrate Proctorio) MUST use the Google Chrome browser with the Proctorio extension.
  • To obtain the MCC version of the Proctorio extension for Chrome, instructors must contact Karen Turpin and/or Jim Julius. (Students will be informed how to install the extension on their personal computers once the instructor has added Proctorio to their course. MiraCosta computer labs already have the Proctorio extension enabled in Chrome.)
  • Once you have installed the Proctorio extension in Chrome, in Canvas you will see a message at the top of the screen the first time you access each course you are teaching. The message asks you if you want to use Canvas with that course.
    • If you do activate Proctorio within a course, you will also be asked if you wish to add some Proctorio resources to your course (practice quiz, student guide added in the Pages area). A faculty guide will be added in the Pages area and it will automatically open.

Helpful Resources

  • Proctorio FAQs
  • Proctorio Guide produced by the Online Education Initiative with an overview of Proctorio’s options and settings.
  • Additional step-by-step guides become available to you and your students after you activate Proctorio within a Canvas course. See above for details on how to do that.

Getting Help

Proctorio email support: support@proctorio.com

Proctorio phone support:
Faculty – 1-760-209-1110 or 1-855-407-1393
Students – 1-760-227-7129 or 1-855-530-0985

Also, once the Proctorio extension (Secure Exam Proctor) is installed in Chrome, it becomes active for faculty and students when they access a Proctorio-enabled quiz in Canvas. Clicking the shield that represents the extension provides access to live chat support and to the Proctorio support website with additional resources.

Proctorio Feedback and Tips

Proctorio has been available via the OEI to CCC schools since 2015. Some highlights of feedback from colleagues around the CCC system:

  • Some colleges are using Proctorio extensively and seem happy with it; others have run into some concerns and have chosen not to promote its use.
  • The biggest concerns about using Proctorio are:
    • Challenges for students in ensuring that they have a proper setup (using Chrome, getting the Proctorio extension installed, using a webcam and microphone if proctoring is required)
    • Challenges for students with Proctorio working properly for video proctoring if they don’t have a strong Internet connection; this can result in the computer freezing and/or exam failures.
  • There are some colleges where they say that due to the above concerns, some faculty are using just the Lockdown capability of Proctorio and not the video proctoring, meaning that students don’t have to have a webcam and mic, and the bandwidth requirements are much less.
  • The practice quiz that Proctorio will automatically add to your course is useful as a way to help ensure that students are prepared to take a real test with Proctorio, but …
  • If you decide to not use the “full” capabilities of Proctorio, but you do want to use the practice quiz that Proctorio installs in your course, you should modify the practice quiz settings to reflect only the Proctorio features you are using.
  • It’s a good idea to include the Proctorio support numbers for students (see above) in any quiz/exam directions in case they haven’t even realized they need to be using Chrome and/or they have not yet installed the Proctorio extension within Chrome.
  • At least one college recommends against enabling the Record the Room option (awkward and disruptive during exam-taking) and the Force Completion option (will require instructor intervention to reset the test if there is any Internet connection issue during the test).
  • Students cannot use a mobile device to complete a Proctorio-enabled Quiz.
  • As of fall 2018, Proctorio works with Quizzes only, not Quizzes.Next .

 

 

Collegial Faculty Canvas Support this Week

I’m excited to announce that some stellar MiraCosta colleagues have volunteered to provide 33 hours of drop-in faculty Canvas support during finals week. This support will be offered in the Oceanside Teaching & Learning Center, on the San Elijo Campus, and even online via Zoom. Please see the schedule for details.

You may have questions about grading, wrapping up your classes, or even questions about designing your spring classes. Or perhaps you have some nagging questions about Canvas that you just haven’t had time to address this semester. Or, maybe you’ll just feel better about getting some Canvas work done knowing that you have an expert on hand should anything come up! Either way, take advantage of this great support offered by your fellow faculty.

Additional Canvas Support & Tips

At the end of each term, you have a couple weeks to wrap up your work within your Canvas courses, and courses then go into a read-only Concluded mode. For the fall semester, this occurs on Dec. 31, after which you and your students will have continued but limited access to course materials by default. See our detailed support guide to learn more about how this works, how you can change what happens, and how to work with your Concluded courses as you’re creating your new classes.

Remember, you always have 24×7 access to Canvas support (even during winter break) by calling the faculty Canvas support hotline: 1-833-345-2890

Jim Julius, Ed.D.
Faculty Director, Online Education

Online Ed News to Know Before You Go

Canvas Drop-In Support for Faculty This Week

On the first day of finals (and the second, third, and fourth), my colleagues gave to me … help with all things Canvas, from grading, to designing next semester’s classes, to any other burning Canvas questions you might have! An announcement will be updated each day this week in Canvas with the day’s times and locations – see the full week schedule here.

Canvas End-of-Term Reminders

After Dec. 31, your fall Canvas classes go into read-only mode for you and your students. There are some important things you should consider before that date! Please review our Canvas end-of-term guide.

Zero- and Low-Textbook Cost Class Spring Classes

If you are teaching any spring classes that have course material costs of $0 (zero) or under $40 (low), please be sure to designate those classes as such in SURF. This enables your class to receive a special denotation in SURF and also to be listed on the ZTC/LTC page. See directions here (and this procedure may be a bit different following the SURF upgrade, so please take care of this ASAP).

Online and Hybrid Class Information Reminder

If you are teaching an online or hybrid class this spring, please make sure your class description is up to date on the Online Class Schedule page. Students use the information on this page to get details about your class such as your expectations for success, and how they should get started. See detailed instructions on how to provide detailed class information there.

Faculty Professional Learning Opportunities

Online Teaching Conference – Submit a Proposal?

The CCC Online Teaching Conference returns to Anaheim June 17-19. MiraCosta is always well represented at this conference. Online Ed will fully fund attendance including hotel for MiraCostans who present at OTC. The Call for Proposals is open now through Jan. 31. If you’d like to go but don’t want to submit a proposal, look for more information later in the spring about potential support.

@ONE Online Teaching Classes

@ONE offers an incredible array of online teaching classes ranging from general introductory and intermediate courses about online education, to more focused learning experiences related to topics such as culturally responsive teaching, accessibility, assessment, and much more. New classes begin January 14 – check out the catalog.

CVC-OEI Course Academy

If you teach a fully online C-ID approved course, you are eligible to receive support from the Online Education Initiative in preparation for possibly offering the class on the Course Exchange. Learn more about the Course Design Academy and/or sign up for a spring informational meeting.

And finally … Sean Davis is the new & improved Jim Julius this spring!

I’ll be on sabbatical this spring, working on developing a whole new set of resources and professional learning experiences designed specifically for MiraCosta faculty interested in growing their online teaching skills and knowledge. Sean Davis, a sociology faculty member and all-around amazing MiraCostan, will be filling in for me. I am excited for the fresh perspective he will bring to this role, and I hope you take advantage of his availability to support all things Online Ed this spring.

Jim Julius, Ed.D.
Faculty Director, Online Education

MiraCosta Online Ed Updates: Mid-Semester edition

Good stuff here for all faculty – not just those teaching online. Please read on!

Canvas Conference online tomorrow (10/26)

Ready for some new ideas on effective uses of Canvas? The Can-Innovate online conference is designed by and for the CCC system. You can register and attend independently, or you can pop in to the new C3 Teaching & Learning Center space in the OC Hub (OC 1252 & 1253) to catch as many sessions as you like throughout the day (tomorrow, Friday 10/26). There’s also an open Canvas course with slides and other resources for every session. This is, of course, Flex-eligible!

Spring Class Schedule is available!

That means three things:

  1. Classes assigned to you in SURF are available for you to begin developing in Canvas.
  2. If any of your spring classes are Zero Textbook Cost (ZTC) or Low Textbook Cost (<$40), you should designate them as such in SURF.
  3. If you are teaching online or hybrid spring classes, you can provide more information about them for students in the Online Course Schedule. . Please note: if you have done this in the past by copying text from Word or other sources, you may have introduced HTML that causes your course description to be inaccessible. Please type directly or copy in plain text only.

Want to learn more about Open Ed Resources & Zero Textbook Cost materials?

Check out the MiraCosta OER/ZTC website, starting with a curated set of texts and Canvas shells useful for many GE classes.
Consider registering for and attending a regional OER/ZTC summit on Nov. 9, 8 am – 2 pm, at Grossmont College.

Video Management System coming – interested?

The MiraCosta Online Educators committee is preparing to select a video management system to pilot this spring at MiraCosta. This will enable faculty and students to easily record, manage, and share videos within Canvas. Faculty will be able to get detailed information about student viewing of videos, discussions can be tied to different points in videos, and quiz questions can be inserted within videos. Please let me know if you might want to be part of our evaluation process.

Fall Student Orientations to Online Learning complete

Nearly 240 students attended a Student Orientation to Online Learning session this fall, and nearly 2700 have attended since 2014. If you want to give extra credit to your students for attending, you can run a report in SURF to see which ones participated. 

Jim Julius, Ed.D.
Faculty Director, Online Education

Academic Integrity and Canvas Exams

Though cheating is certainly not unique to the online environment, many instructors have  reasonable concerns about opportunities for students to cheat online. These concerns may include:

  • inappropriate access to resources when completing an online assessment
  • copying answers or text found online
  • sharing answers with other students
  • contracting with a third party to complete online classwork

There are many approaches to decreasing the likelihood or ability for students to cheat in the online environment.

Course Redesign: Consider combining or replacing objective tests with other methods of assessment, such as projects, collaborative work, writing assignments, and personal reflections. Multiple choice and essay questions requiring application of skills and knowledge rather than simple factual recall are harder to cheat on. Consider designing tests as open note/open resource so that you do not get caught in an “arms race” with students. Consider requiring students to turn in drafts of projects and written work (for feedback from instructor and/or peers) well in advance of a final due date. Alter assignments and tests from semester to semester. Consider including more formative assessments and activities, and making high-stakes objective assessment a smaller portion of the overall course grade.

Proctoring: For objective assessments critical to the learning outcomes for an online course, consider using the MiraCosta Proctoring Center. For students at a distance, the Proctoring Center can help to establish proctoring in other locations. You may also consider the use of an online proctoring technology; Proctorio is available to MiraCosta faculty for this purpose.

Code of Conduct and Instructor Leadership: Discuss with students the reasons why academic integrity is important. Emphasize the benefits (and pleasures!) of truly engaging with course material and learning, rather than focusing on grades. Have students sign or even jointly develop a statement summarizing the expectations and requirements for academic honesty. Include a question on exams that has students agree to the code of conduct and/or that has students indicate that they have completed the exam on their own without using prohibited resources.

Making Canvas Exams More Secure

When conducting tests through Canvas, the following methods can further reduce the risk of cheating. Note that as of fall 2018, Canvas has two different tools for conducting tests – Quizzes (the original) and Quizzes.Next. Quizzes.Next is still being developed; at this time it has both advantages and limitations (view a comparison and/or a Quizzes.Next FAQ) compared to the original Quizzes tool, but it is expected to eventually fully replace Quizzes. Canvas guides for both Quizzes and Quizzes.Next are given for each item below as applicable.

  • Availability Window – Restrict the availability of the test to a specific date/time range. Quizzes | Quizzes.Next
  • Time Limits – Limit the time a student can spend on a test once they start it. Quizzes | Quizzes.Next
  • Disallow Multiple Attempts – Multiple attempts is a great option for a “mastery” quiz where you want students to retake it until they achieve a certain level of proficiency; this isn’t typical of a summative, high-stakes assessment. Quizzes | Quizzes.Next
  • Delay Per-Question Feedback (Quizzes only) – Providing students feedback on each question can help them learn; delaying the availability of this feedback until after the test availability window is over can help ensure the integrity of the exam. Quizzes [As of fall 2018, if feedback is built into a Quizzes.Next assessment, it is provided to students immediately and cannot be delayed.]
  • Answer Randomization – Answers to multiple choice questions can be randomized/shuffled so they are presented differently for different students. (Note: In Quizzes this is one setting for the entire quiz; in Quizzes.Next this is a per-question setting.) Quizzes | Quizzes.Next
  • Present Questions One at a Time – This can make it more difficult for students to “collaborate” if questions are also randomized. An additional option can prevent students from going back to previous questions, which can further strengthen the integrity of the exam, but can also frustrate students who legitimately realize they made a mistake on a previous question and wish to correct it. Quizzes | Quizzes.Next
  • Shuffle Questions (Quizzes.Next only) – This will present the quiz questions to students in random order. Quizzes.Next
  • Question Randomization with a Question Group/Item Bank – Drawing questions randomly from a pool (or pools) can make it even more difficult for students to productively share questions during an exam. Keep in mind that if your pool contains more questions than the number of questions you are drawing from the pool to go into the exam, you need to be careful about maintaining consistency of the questions within the pool (both in terms of outcomes measured and difficulty of the questions). Quizzes | Quizzes.Next
  • Calculated (Formula) Questions – Formula questions can include a range of values for one term/variable. Thus, the same question will have unique answers across different quizzes, but the question can still be auto-graded. Quizzes | Quizzes.Next
  • Require Presentation of ID – if you are not using a physical proctoring center, but you would like students to demonstrate that the person taking the test is the person enrolled in your class, one suggestion is to have students record a brief video holding a picture ID next to their face. If you use Proctorio, this step can automatically be included when enabling video proctoring; if you don’t, you could add an Essay question that directs students to access their webcam through the Rich Content Editor and record this. Of course, this requires students to have a webcam (and still wouldn’t prevent the student from doing this, then having someone else complete the rest of the exam). Quizzes | Quizzes.Next
  • Restrict Computer Activity During Exam – Technology such as Proctorio enables faculty to require that student’s computer and browser are “locked down” during an exam, preventing students from opening other browser windows or applications, taking screen captures, etc. This requires specific technology on the student computer. Note that Proctorio as of fall 2018 works only with Canvas Quizzes, not Quizzes.Next.
1 2 3 10