Adding faculty evaluators, tutors, SI leaders, and community ed students to Canvas classes

You cannot manually enroll users at the student permission level to your Canvas class.

If you have any of the following, follow the specified directions to have the user enrolled within your course at the student permission level.

  • Faculty Evaluator: Contact Heidi Willis at (760) 795-6827 or in the Office of Instruction when you need to provide access to a peer, your chair, etc. to conduct an evaluation.
  • Tutor: Contact Janine Washabaugh at (760) 757-2121 ext. 7748 or in the Tutoring & Academic Support Center (TASC) .
  • Writing Center SI Leader: Contact Jessica Perez-Corona at (760) 757-2121 ext. 6339 or in the Writing Center.
  • Community Education Student: Contact Karen Turpin using the form here or email Include the confirmation of student enrollment through community education, the SURF ID of the student, and your 4 digit class number.

Also, keep in mind:

To add a TA or other MiraCosta College employee to your Canvas course with TA, designer, or observer permissions, see this set of instructions.

DO NOT attempt to add students to your course on Canvas. Students are automatically enrolled from SURF to your Canvas course several times a day.

You should not add anyone to Canvas as a teacher. Teachers are assigned via SURF.

Try These 10 Things To Fix Your Computer Problem Before You Call Support

Troubleshooting computer problems is part of modern life when you teach online. Before you make that support call, try your hand at fixing some of the most common problems yourself.

  1. Check your Course Management System (CMS) Status
    Is it a maintenance time? Or is your CMS currently experiencing an outage?

    1. Canvas
    2. Moodle
    3. Blackboard
  2. Clear Browser Cache (history, cookies, etc.)
    Clearing your browser cache often will resolve the problem by allowing your computer to download the latest version of the webpage and/or software.
  3. Try a Different Browser
    If you have cleared your browser cache and things are still not working as you expect try a different browser. Example: if you are using Chrome, try Firefox and visa versa. Ensure that your browsers are up to date. You can always download the latest version free online.

    1. Chrome
    2. Firefox
  4. Restart your Computer
    Many faculty and staff solve their problems with this simple step. Always a good option to try.
  5. Check your Internet Connection Speed
    A slow connection could be why your CMS system is running slow.  Share your result with your internet service provider as necessary to resolve.
  6. Enable Browser Cookies
    Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the online server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.
  7. Enable Java
    It strongly recommended to have the latest version to ensure proper functionality of our online systems.

    1. Review ‘What is Java and Why do I need it?
    2. Download Java
  8. Manage Pop-Up Blockers
    Pop-up windows, or pop-ups, are windows that appear automatically without your permission. They vary in size but usually don’t cover the whole screen. They are often required for certain online website applications to work properly.
  9. Make sure that your Operating System is fully updated. 
    Neglecting updates could deprive you of important bug and performance fixes.

    1. Apple Computer
    2. PC Computer 
  10. Check your Device Settings
    This is a great tool to identify what is on your computer, browser version, plugins, etc. This tool can help you update your computer yourself, and/or can be provided to tech support to assist you further with troubleshooting.

Export/Import Course Content within Blackboard

This page details how to copy course content from Summer 2015 or later Blackboard courses to a new course on Blackboard.

To copy courses within the Blackboard system, follow the directions below. As a reminder, the Course Copy feature has been disabled and you need to use the Export and Import tools. If you would like to copy a course from the “old Blackboard” (spring 2015 and earlier), please see here.

Export your previous course

Start on



Step A: Export your Courseexport

  1. Enter your previous course at:
  2. Click Packages and Utilities in the Control Panel at left
  3. Click Export/Archive Course
  4. Click Export Package on the Action Bar
  5. Under the File Attachments area leave the defaults as is:File Attachments
  6. Click the Select All button
  7. Click Submit

After you click submit, the system begins to create the course package. When the package is complete, you will receive an email from the system.

Step B: Download the Course Package

After you complete Step A and receive the confirmation email, you can download the course package.

  1. Click Packages and Utilities in the Control Panel at left
  2. Click Export/Archive Course
  3. Click the link for the package that you want to download.
  4. Save the file to the appropriate location on your computer.

Note: Do not unzip an export package or delete files from the package, otherwise the package will not be imported correctly.

Repeat Step A and Step B for all courses you would like to export from Blackboard.

Mac Users

If your ZIP file is opening in Safari on the Mac, review these directions to resolve this issue.

PC Users

If your ZIP file is opening in Firefox on the PC, review these directions to resolve this issue.

Import your Export File to your new Blackboard Course Shell.

Courses are available at: 



Step C:  Import Your Course Package

  1. Enter your new course at
  2. Click Packages and Utilities in the Control Panel at left
  3. Click Import Package / View Logs
  4. Click Import Package.
  5. Provide the path to the course package .zip file that you created in Steps A and B, or click Browse to search for the package file.
  6. Click the Select All button for the course materials to include.
  7. Click Submit.

When the import is complete, you will receive an email from the system. After you receive the email you may return to and your content will be available in the course.

Repeat Step C for all courses you would like to import. Be careful to select the correct import file package you created in Steps A and B.

Technical Support

If you need assistance contact Karen Korstad at 760-795-6787 at

Copying into Canvas from Blackboard or Canvas

MiraCosta College is transitioning from Blackboard to Canvas. Starting in summer 2018, Canvas will be the sole supported course management system for MiraCosta classes.

Canvas to Canvas

If you are teaching with Canvas, and/or you have created content within a Canvas course you can copy the entire course or parts of the course into one Canvas course from another.

Blackboard to Canvas

When moving your course from Blackboard to Canvas, it is recommended to only export parts, not all, of your Blackboard course.

These documents will help explain the process.

Content from Blackboard that is most likely to import well into Canvas

  • Announcements
  • Assignments
  • Discussion Boards – Only discussion prompts will transfer over.
  • Tests, Surveys and Pools – These will transfer and be located in the Quizzes section of Canvas. Only multiple choice, fill in the blanks, essay, matching, numerical and formal will transfer. If not supported by Canvas, the question becomes a text only question.

For most other content and activities, it’s best to re-create/re-upload within Canvas. If you try to import entire courses or content areas into Canvas from Blackboard the work to re-organize and clean up the results generally exceeds the work to rebuild. Keep in mind that you can copy-paste text from Blackboard into Canvas – you don’t need to literally retype everything. It’s recommended that you use the “Paste and Match Style” command in your browser’s Edit menu, or first paste into an intermediate program where you can convert to unstyled text, to ensure that you don’t paste in unwanted code.

We have training classes and videos with ideas for Canvas. Check out the Canvas Information & Resources page.

Camtasia Studio and Snagit

Camtasia SnagitMiraCosta College has negotiated a site license master agreement with TechSmith for Camtasia and SnagIt. The software is available at no cost to employees for on campus and home computers.


Obtaining the Software

On Campus Computer

We will be including this software in future computer installations as part our desktop basic configuration. In the interim submit a helpdesk ticket, requesting the latest version of Camtasia Studio and Snagit, if you would like this software installed on your campus computer.

Contact the Employee Helpdesk at 760-795-6850 for questions and assistance.

Home Computer

E-mail Abdy Afzali or call (760) 757-2121 ext 6731 if you are interested in the Camtasia or SnagIt software for home usage.

Software Overview

Find out more information about Camtasia Studio and Snagit.

Camtasia Studio Tutorials



Snagit Tutorials



Screen Recording for YouTube Recommendation

For screen recording (creating a video), either within Snagit or Camtasia Studio, Karen Turpin recommends the following settings for a clear YouTube video output.

  1. Use the Chrome web browser
  2. Record at the custom size  1280 x 720
    1. You can set this at time of recording by selecting a custom size.
  3. On the chrome browser zoom in to 110% or 120% .
    1. This will help create readable text within the video.
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