Clear Browser Cache(history, cookies, etc.)
Clearing your browser cache often will resolve the problem by allowing your computer to download the latest version of the webpage and/or software.
Try a Different Browser
If you have cleared your browser cache and things are still not working as you expect try a different browser. Example: if you are using Chrome, try Firefox and visa versa. Ensure that your browsers are up to date. You can always download the latest version free online.
Enable Browser Cookies
Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the online server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.
It strongly recommended to have the latest version to ensure proper functionality of our online systems.
Manage Pop-Up Blockers Pop-up windows, or pop-ups, are windows that appear automatically without your permission. They vary in size but usually don’t cover the whole screen. They are often required for certain online website applications to work properly.
Make sure that your Operating System is fully updated.
Neglecting updates could deprive you of important bug and performance fixes.
Check your Device Settings This is a great tool to identify what is on your computer, browser version, plugins, etc. This tool can help you update your computer yourself, and/or can be provided to tech support to assist you further with troubleshooting.
Content from Blackboard that is most likely to import well into Canvas
Discussion Boards – Only discussion prompts will transfer over.
Tests, Surveys and Pools – These will transfer and be located in the Quizzes section of Canvas. Only multiple choice, fill in the blanks, essay, matching, numerical and formal will transfer. If not supported by Canvas, the question becomes a text only question.
For most other content and activities, it’s best to re-create/re-upload within Canvas. If you try to import entire courses or content areas into Canvas from Blackboard the work to re-organize and clean up the results generally exceeds the work to rebuild. Keep in mind that you can copy-paste text from Blackboard into Canvas – you don’t need to literally retype everything. It’s recommended that you use the “Paste and Match Style” command in your browser’s Edit menu, or first paste into an intermediate program where you can convert to unstyled text, to ensure that you don’t paste in unwanted code.
MiraCosta College has a site license for TechSmith Camtasia and Snagit. The software is available at no cost to employees for on campus and home computers.
Obtaining the Software
On Campus Computer
This software is included in computer installations as part of MiraCosta’s basic software configuration. If your campus computer does not have these tools, submit a helpdesk ticket, requesting the latest version of Camtasia and Snagit.
Contact the Employee Helpdesk at 760-795-6850 for questions and assistance.
E-mail Abdy Afzali email@example.com or call (760) 757-2121 ext 6731 if you are interested in the Camtasia or Snagit software for home usage.
A collection of MCC specific tutorials & articles can be found below, or search for a topic in the search box in the top right corner of this website. The official Canvas Guides are a great source of tutorials on all Canvas features for instructors. You may also be interested in MiraCosta’s general Canvas Information & Resources page.
MiraCosta’s Canvas system may be accessed at miracosta.instructure.com – faculty and students log in with their SURF username and password. You’ll also find buttons to log into each of MiraCosta’s course management systems at miracosta.edu/online . See below for many great resources to help you learn to use Canvas, and earn MiraCosta Flex credit along the way.
Questions about how Canvas works specifically at MiraCosta? Contact Karen Turpin, Online Instructional Technologist: firstname.lastname@example.org / 760-795-6787
Online Introduction to Teaching with Canvas
Over 250 MiraCosta faculty members signed up for 4-week online “Introduction to Teaching with Canvas” classes in 2017-18. If there is additional demand for this class in the future, Online Ed will consider how best to offer it. MiraCosta faculty and staff can also join a completely independent version of the class. You’d be working on your own through the material without feedback from instructors nor regular communication with fellow students, but it may be a helpful way to get up to speed on the basics of Canvas on your own. You may also be interested in joining the free @One version of this class – see the @One catalog to sign up for an upcoming session.
Flex Credit is available for viewing MiraCosta workshop videos. This is a pre-approved activity (in the Other Activities category Conferences and Presentations) – see this PDP presentation for details on how to record pre-approved activities.
Tour a MiraCosta Canvas Class!
What does a Canvas class look like? Well, there are a number of approaches to designing a class in Canvas. Check out some short videos by MiraCosta faculty. And then go behind the scenes – in Canvas – to learn more!
Flex Credit is available for time spent engaging with any of the above resources. This is a pre-approved activity (in the Other Activities category Conferences and Presentations) – see this PDP presentation for details on how to record pre-approved activities.
Guide from @One that shows the relationship between Canvas tools and Blackboard tools, and provides links to tutorials on the Canvas tools.
In many cases, it may be easier to re-create classes in Canvas rather than exporting a class from Blackboard and importing it into Canvas. However, you may wish to try exporting portions of Blackboard classes, or entire classes, and importing into Canvas. See Copying Into Canvas from Blackboard or Canvas for details.
Many other LTI tools (“Apps”) are available – some have been made available institutionally and you can see those in the Navigation tab of Course Settings; others can be enabled by faculty individually; you can see those in the Apps tab of Course Settings. See the Canvas Guide on the App Center to learn more.
Canvas does not have a dedicated journaling tool like the one in Blackboard. However, it is possible to use Canvas tools to provide students with a place to submit their writings or reflections at various points throughout the semester. This is done by creating a series of assignments within the same assignment group.