FERPA Compliance and Student Interaction in Merged Canvas Course Sections

Please download a PDF or download a Word version of this guide for future reference as you develop and teach merged Canvas courses.

Faculty may request to merge Canvas courses when they are teaching multiple sections of the same course in order to more efficiently share the same content across course sections, freeing up time for other instructional activity. This must be done prior to the start date of the course sections. For detailed steps on how to request combining of course sections, download the Combine your Class sections in SURF for Canvas guide. However, there are critical privacy issues faculty must be aware of if they choose to combine sections in Canvas.

*NOTE: If instructors combine multiple sections in Canvas, they are not able to offer an Honors Contract in that course.

According to Family Educational Rights and Privacy Act (FERPA) regulations, students cannot have access to student information (including the fact of their enrollment) of students in course sections other than their own (with the exception noted below). Because of this requirement, students are not allowed to interact within a Canvas course with students from another course section.

Canvas limits the visibility of students from other sections in a merged Canvas course. However, this does not cover all Canvas tools, so if you request to merge Canvas courses, you’ll need to take additional steps to protect your students’ privacy, as outlined in this document.

NOTE: FERPA restrictions do not apply to a merged Canvas course if students physically meet in the same classroom at the same time (i.e. “true cross-listed courses”). Course sections that meet simultaneously typically are combined in Canvas by default, and this document is not relevant for those merged courses.

What Canvas Does for You

In Canvas courses merged upon faculty request, students are prevented from seeing students in sections other than their own in

  • the full roster view of the People tool,
  • and the Inbox (Conversations).
[Technical note: MiraCosta enables this by setting the limit_section_privileges field to true In the enrollments feed file for students in sections being combined in Canvas.]

What You Must Do to Maintain FERPA Compliance in a Merged Canvas Course

Click Settings in your course menu and:

  1. Under the Navigation tab, be sure that the Chat and Conferences items are hidden from students. If they are active (appearing in the top grouping of navigation items), drag them to the lower grouping or click the gear icon at the right of each and click Disable. Be sure to scroll down and click Save at the bottom.
  2. Under the Course Details tab, scroll down and click more options. Make sure that:
    Let students create discussion topics is NOT checked
    Let students organize their own groups
    is NOT checked
    Disable comments on announcements IS checked

    Click the Update Course Details button at bottom.

Ensure that each section has its own separate discussion

  1. For graded discussions, restrict each discussion to an individual section using the Assign to option. See Canvas guide for details. See further details on section restriction under the What You May Do section below.
  2. For ungraded discussions, use the Post to option (immediately below the discussion description) to select an individual section for the discussion.
  3. Note – if you want each section to engage in discussions about the same topics, simply Duplicate the original discussion and modify it so it is available to a different section of students.

If/when you use Pronto

You’ll need to use the separate Pronto groups associated with each section rather than messaging with Pronto to the entire combined class. Some notes on this process from MiraCosta professor Serena Mercado:

  • After publishing the combined Canvas course, the merged course showed up on my Pronto list.  
  • In Pronto, when expanding the course (click the arrow on the right of the course name), it was divided into two sections (with REALLY long names)
  • Hovering over each name makes three vertical dots appear to the right of the name.
  • If you click on the three dots, you are given the option to nickname the individual sections, so they are more easily identifiable.

If/when you create Groups

Select the option to Require group members to be in the same section when creating a group set. See Canvas guide for details.

If/when you create Collaborations

Be sure to add students to Collaborations who are enrolled in the same course section. The Collaboration setup screen doesn’t display section information for students, so you will need to refer to the People area.

If/when you send a Canvas Inbox message to students from multiple sections

Select the option to Send an individual message to each recipient. This will send a separate copy to each recipient and hide the names of the recipients in the message header. You may also compose messages addressed to all members of a specific course section.

If/when you offer synchronous (live) online sessions (e.g. use Zoom)

If a synchronous meeting is required, hold separate synchronous meetings with each section. If a synchronous meeting is optional, you may hold one meeting for both sections, but make sure students understand how to participate anonymously. If you record a synchronous meeting where student identities are revealed, share the recording only with the section that participated in the meeting. If you wish to share a recorded synchronous meeting more widely, you must ensure that student identities are not revealed. Please review the Guidance for Synchronous Instruction at MiraCosta College to Protect Student Privacy document for more details.

What You May Do: Setting Calendar Events and Assignment Due Dates by Section

Note: This section is not required for FERPA compliance but may be helpful for managing a merged course if you would like to create differentiated events/activities for different sections.

The following Canvas Guides will help you create Canvas activities/assignments specific to a particular section within a merged course:

(Discussions must be separated by section – see notes in the What You Must Do section above.)

Note that when creating events/activities that are differentiated by section, you will need to select the section name in the Assign to area, which displays only a few options and is not scrollable. If your desired section is not displayed as an option, you will need to type in the section name until it shows up as an option to select.

Section names can be seen if you click Settings in the Course Menu and then the Sections tab. You may also click People in the course menu to see which section each enrolled student is assigned to. Sections with students have names ending in -SURF; to include your test student account in any differentiated activity in a merged course, you would also need to include one of the -OTHER sections available within the merged course.

Acknowledgements

Portions of this document are adapted from material originally developed by Seattle University and modified by the Grossmont-Cuyamaca Community College district. Additional portions are adapted from material developed by Indiana University and modified by Cornell University.

Get Support

If you have any question or need assistance with combining courses in SURF for Canvas contact the MiraCosta College Employee Helpdesk at (760) 795-6850 or open a helpdesk ticket in the portal.

Pronto for mobile-friendly communication with students

Dear MiraCosta faculty,

I hope your fall is starting well! If you’re looking for a boost to your communication with students but haven’t tried Pronto, this might be a good moment to learn more about it!

Pronto’s a messaging tool that’s integrated with Canvas and also has a fantastic mobile app. We’ve had Pronto at MiraCosta for over 2 years now, and (I just checked) over 9600 MiraCostans have sent almost 176,000 messages with Pronto!

To learn more:

– Jim

Jim Julius, Ed.D.
Faculty Coordinator, Online Education

Fall 2023 tools and support for online success

Welcome back! Please see below for quick reminders of great MiraCosta resources to help you enable your students to succeed in online environments! If you use Pearson tools in Canvas, please be sure to see the final bullet in the first section for a critical update that occurred this summer.

Support for You

  • Our Canvas start-of-term checklist can help you prepare your classes.
  • The MiraCosta Online Class Quality Guidelines provides MiraCosta requirements and recommended practices for online instructors.
  • Ongoing faculty support – You can set a meeting with our Instructional Designer, Nadia Khan, any time. Note: the Online Mentor program has not yet been renewed – I will keep you informed if/when that becomes available again.
  • Tech Support – Canvas options include 24×7 phone and chat support. Just click the Tech Support button at lower left in Canvas! Zoom and other MiraCostatech support for faculty is available through the MiraCosta employee help desk
  • NEW Panda Pros are Canvas experts who provide free 45 minute 1-1 consultations as well as weekly live “Dear Panda Pros” webinars on particular Canvas topics.
  • MiraCosta technologies supporting online teaching and learning – please see the last section of this email for an overview, with links to learn more.
  • Pearson users! The integration between Pearson and Canvas had a major update following the spring term. MyLab is now called PearsonAccess. Links to Pearson MyLab tools from copied courses will no longer work and must be updated. Please see the Pearson Canvas integration guide for instructors and Pearson Transition guide to learn more, and reach out to your Pearson rep if you need assistance.

Support for Your Students – Please help your students to be aware of and make use of these important services and resources!

  • Student Online Academic Readiness workshops  In collaboration with the library, I’ll be offering a number of these during the first two weeks of summer – see all dates and times on the TASC site and in Canvas announcements. These workshops engage students with resources MiraCosta provides to support them, as well as habits and attitudes of successful online students. Encourage your students to attend and, if you like, find out which of your students participated in order to incentivize their attendance.
  • Online Student Support Access Points – the Student Support Hubin Canvas, accessed via the Student Support button on the left in Canvas, gives quick access to online support from the library, STEM & MLC, online tutoring, writing center, counseling, career center, open computer lab staff, student help desk, health services, CARE team, and more! NEW: The Ask the Spartan chat integrated into MiraCosta’s website provides both automated responses and (brand new!) the opportunity to connect to Live Chat with staff from many student support areas.
  • Tech Support – At lower left in Canvas is a button for students to quickly access Tech Support options, including 24×7 phone and chat support from Canvas, and our local MiraCosta student help desk.
  • Technology Needs? – Be sure to share the form for students to fill out if they need to borrow a laptop or internet hotspot
  • Class Availability in Canvas – Faculty teaching distance education (online and hybrid) classes are expected to make their classes available by mid-day on the Monday of the week in which they begin. To learn more, please see MiraCosta Distance Education Class Authentication Compliance, Start-of-Term Availability Procedures, and Recommendations.

MiraCosta’s Online Education Tools

Click the links for a detailed MiraCosta-specific overview (and often, recorded Flex workshops) for each tool below. Please don’t hesitate to contact me if you have questions about these or other resources.

  • Canvas 
  • Zoom – if you’re using Zoom, make sure you’re using a pro Zoom account through MiraCosta.
  • Canvas Studio – enables faculty and students to create videos while inside Canvas. Faculty can create interactive discussion or quiz activities based on video.
  • Pronto is an incredible mobile-friendly and Canvas-integrated messaging platform that’s ready to use in every course.
  • Perusall is a social annotation tool available within Canvas that makes it easy for students to comment/discuss right on a text, document, or image.
  • Lab Archives Electronic Notebook is an online notebook especially useful for translating lab manuals and student notes/work into the online environment.
  • Pope Tech helps faculty detect and correct accessibility issues within Canvas. NEW: the PopeTech dashboard tool added to Canvas this summer provides a course overview for addressing all accessibility issues in a course in one place, rather than having to go item-by-item through Canvas.
  • SensusAccess is a NEW tool added this summer to provide multi-format course material accessibility and file type conversion options for students, replacing Ally. If you notice an S symbol next to your page title and next to items in the Modules view, that’s SensusAccess.
  • PlayPosit – This video interaction tool offers more complexity and options than Studio. Studio is a great place to start, but if you’re looking for more types of interactivity to add to your videos, PlayPosit is great. 
  • Turnitin – help students learn to properly cite sources and avoid plagiarism. Also provides grading and peer review tools for written work. Turnitin includes an AI detection capability for instructors at this time, but please beware of false positives should you use it.

Best wishes for a fantastic fall!

– Jim

Jim Julius, Ed.D.
Faculty Coordinator, Online Education

New ‘S’ symbol showing up in Canvas

Hello, all –

Sensus Access Logo S

You may notice a new ‘S’ symbol showing up next to items listed in the Modules view of Canvas and next to the title of most Canvas pages.

Clicking the ‘S’ enables the alternate media conversion provided by a new tool just added to Canvas, SensusAccess. I described a bit about this tool in the recent email below. This tool is primarily for the benefit of students who may wish to generate alternate ways to accessibly interact with content. We are still in the process of refining the implementation and expect to be developing more faculty- and student-facing instructions for using SensusAccess soon.

For now, feel free to ignore or mess around with it!

– Jim

———–

On 6/27/23, 11:35 AM, “Jim Julius” <jjulius@miracosta.edu> wrote:

Happy summer, MiraCosta faculty! I have a few quick but important updates that will help us all increase the accessibility and inclusion of our course materials!

NEW! Pope Tech Accessibility Dashboard in Canvas

Hopefully you’re familiar with the Pope Tech tool that has given you page-by-page checking and support for accessibility in Canvas. I’m happy to announce that in early July, we’ll be adding the Pope Tech Dashboard to Canvas. This will add a new item visible only to you in each Canvas course menu – Pope Tech Accessibility – which will bring you to a course dashboard where you can review and correct accessibility concerns throughout your entire Canvas course, rather than needing to run page-by-page checks. See our Pope Tech guide for more info!

NEW! SensusAccess Alternate Media Converter (replacing Ally)

Also coming in early July to MiraCosta is SensusAccess. This tool will provide a way to convert files on demand into other file types, media types, and languages, compliant with accessibility standards. We’ll also have the tool embedded in Canvas, providing students with more inclusive access to content by enabling conversion on demand. Similar functionality was previously provided by the Ally tool, which is being removed from Canvas at the end of June. See our SensusAccess guide for more info!

Video Captioning News and Reminders

Most of you probably use video tools that have excellent auto-captioning and easy-to-use caption cleanup tools, such as Canvas StudioZoom, or YouTube. For anyone who may use the professional captioning service available through 3C Media Solutions, please know it will be unavailable for 6-10 weeks starting July 1. If you need professional captioning support, please reach out to Aaron Holmes, Access Specialist with Student Accessibility Services (aholmes@miracosta.edu).

– Jim

Jim Julius, Ed.D.
Faculty Coordinator, Online Education

MiraCosta Online tech inclusion and access updates

Happy summer, MiraCosta faculty! I have a few quick but important updates that will help us all increase the accessibility and inclusion of our course materials!

NEW! Pope Tech Accessibility Dashboard in Canvas

Hopefully you’re familiar with the Pope Tech tool that has given you page-by-page checking and support for accessibility in Canvas. I’m happy to announce that in early July, we’ll be adding the Pope Tech Dashboard to Canvas. This will add a new item visible only to you in each Canvas course menu – Pope Tech Accessibility – which will bring you to a course dashboard where you can review and correct accessibility concerns throughout your entire Canvas course, rather than needing to run page-by-page checks. See our Pope Tech guide for more info!

NEW! SensusAccess Alternate Media Converter (replacing Ally)

Also coming in early July to MiraCosta is SensusAccess. This tool will provide a way to convert files on demand into other file types, media types, and languages, compliant with accessibility standards. We’ll also have the tool embedded in Canvas, providing students with more inclusive access to content by enabling conversion on demand. Similar functionality was previously provided by the Ally tool, which is being removed from Canvas at the end of June. See our SensusAccess guide for more info!

Video Captioning News and Reminders

Most of you probably use video tools that have excellent auto-captioning and easy-to-use caption cleanup tools, such as Canvas StudioZoom, or YouTube. For anyone who may use the professional captioning service available through 3C Media Solutions, please know it will be unavailable for 6-10 weeks starting July 1. If you need professional captioning support, please reach out to Aaron Holmes, Access Specialist with Student Accessibility Services (aholmes@miracosta.edu).

– Jim

Jim Julius, Ed.D.
Faculty Coordinator, Online Education

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