Zoom: Getting Started, Getting Help, and Using Zoom with Canvas

Zoom Flex Workshop Recordings


Zoom Logo

Zoom provides a reliable, easy-to-use, mobile-friendly tool for live, recordable online presentations, meetings, and discussions with audio, video, chat, screen sharing, polling, and more. It can be used within Canvas or independently.

Zoom Pro is available to all MiraCosta faculty and staff at no charge. Students don’t use the Zoom Pro account but can use free Zoom basic accounts. Nobody at MiraCosta should be paying anything to use Zoom!

The version of Zoom that MiraCostans use changed after the fall 2020 semester; MiraCosta Zoom is now accessed at miracosta-edu.zoom.us rather than conferzoom.org or cccconfer.zoom.us. Faculty need to sign in to Zoom with their MiraCosta College login and password to obtain unlimited pro (“licensed”) access to all features of Zoom, including:

  • Unlimited meeting lengths and very large numbers of attendees
  • Recordings “in the cloud” so that you do not need to manage large files of your recorded meetings
  • Auto-transcription of your cloud-based Zoom recordings

This page includes basic technical how-to information and resources on using Zoom in general, and Zoom use in tandem with Canvas. Please see our separate Teaching with Zoom at MiraCosta College page for more detailed tips about teaching securely, effectively, and accessibly with Zoom.

Log On to Zoom at MiraCosta College

  1. To access your Zoom account via the web go to: https://miracosta-edu.zoom.us
    Sign in with your MiraCosta College employee account and two-factor authentication (2FA).
  2. To sign into Zoom app(s) on desktop and mobile:
    1. Open the installed Zoom app. (Download the latest Zoom apps from http://zoom.us/download )
    2. Select the ‘Sign in with SSO’ button or option at the app login screen
    3. Enter our ‘Company Domain’: miracosta-edu
    4. You will be directed to our MiraCosta login portal where you will enter your MiraCosta credentials.

MiraCosta Zoom Help and FAQS

  • Zoom help for MiraCosta staff and faculty is through the IT Help Desk:
  • Zoom help for MiraCosta students is through the IT Help Desk for Students
  • General MiraCosta Zoom account help and FAQs (You will need your MiraCosta credentials to access this).
  • How do I get a Zoom account? If you had a pro Zoom account through ConferZoom prior to 2021, it should have been automatically migrated to the MiraCosta Zoom, and there’s nothing you need to do. If you did not previously have a Pro Zoom account, and need to create a MiraCosta Zoom account, sign in to the MiraCosta Help Desk in the Portal and select the User Accounts option.
  • What if I’m having trouble with my Zoom account? Sign in to the MiraCosta Help Desk in the Portal and click the User Accounts button to request help.
  • What happened to my Zoom recordings made before 2021? They are still in your Zoom account! The old links to Zoom recordings will still work, but a message will briefly appear when people click an old link. If you update an old recording link with the new MiraCosta Zoom URL (replace cccconfer.zoom.us with miracosta-edu.zoom.us in the link) it will work seamlessly.
  • What happened to my recurring Zoom meetings I set up before 2021? Similar to your recordings, old links to recurring Zoom meetings will still work, but a message will appear when people click an old link. If you go to your Zoom account, you’ll see that your meetings have been migrated in, and you can get a new invitation. You can also simply update a meeting link created before 2021 with the new MiraCosta Zoom URL (replace cccconfer.zoom.us with miracosta-edu.zoom.us in the link).
  • What happened to Reports from Zoom meetings held before 2021? They are gone, sorry.
  • How much storage do I have for Zoom recordings? As of spring 2021, there is not a limit; however, this may change in the future if we do not manage our recordings well. Please delete recordings that you do not need.

Zoom Documentation

The following Zoom trainings, documentation, and resources can help you stay informed:

Using Zoom with Canvas

You can schedule and share Zoom meetings and recordings directly within Canvas, using the Zoom integration. To get started and learn more about the Zoom/Canvas integration, see directions below.

Note: You may also share individual Zoom meeting links and recordings in Canvas without using the integration.

Canvas Integration with Zoom

  1. Enter your Canvas course
  2. Click Settings on the course menu
  3. Click the Navigation tab
Step 2 and Step 3
  1. Click the 3 dots to the right of Zoom and select Enable.
  2. Click the Save button
Step 4 and Step 5
  1. Click the Zoom course menu item which will appear in your course menu.
Step 6

Now you can schedule and access Zoom meetings from inside of Canvas.

Viewing All My Zoom Meetings in Canvas

When you first enter Zoom on Canvas you will see only the Zoom meetings associated with the Canvas course you entered from. To see and access all Zoom meetings within your account, click the link ‘All My Zoom Meetings‘.

All My Zoom Meetings link in Canvas

Online News for You: End of Fall 2023

Dear MiraCosta Faculty, 

We’re almost there! Let’s finish strong and (maybe?) think a little bit about prepping for spring online teaching 😅

Canvas End of Term

After Dec. 31, your fall Canvas classes go into read-only mode for you and your students, and move from the Canvas Dashboard to the Past Enrollments area of Canvas (select Courses at left in Canvas, then All Courses). If you wish to remove access to any of your course materials for your current students beyond this semester, you need to do so by Dec. 31. Review our Canvas end-of-term guide for details. It also discusses what you need to do if you have any students who will receive Incomplete grades, as well as what to do if you wish to close course access sooner than Dec. 31.

Finishing Up and Looking Ahead

If you’d like help with any semester wrap-up tasks, and/or as you begin working on spring classes, you can consult with our Instructional Designer, Nadia Khan (click the link to schedule a time). For those teaching spring classes that are Zero- or Low-Textbook Cost, if you haven’t yet done so, please update your course section ZTC/LTC designations in SURF.

Helping Students to SOAR this Spring

The SOAR (Student Online Academic Readiness) workshop returns in spring. In partnership with librarians, we’ve already lined up many workshop times for the spring semester. Please recommend this to your students as you build syllabi and welcome pages for your classes! As always, we’ll have Canvas announcements reminding students of sessions each week. And as always, you can check to see if your students have attended one of these workshops in order to incentivize participation.

Finishing Up and Looking Ahead

If you’d like help with any semester wrap-up tasks, and/or as you begin working on spring classes, you can consult with our Instructional Designer, Nadia Khan (click the link to schedule a time). For those teaching spring classes that are Zero- or Low-Textbook Cost, if you haven’t yet done so, please update your course section ZTC/LTC designations in SURF.

Helping Students to SOAR this Spring

The SOAR (Student Online Academic Readiness) workshop returns in spring. In partnership with librarians, we’ve already lined up many workshop times for the spring semester. Please recommend this to your students as you build syllabi and welcome pages for your classes! As always, we’ll have Canvas announcements reminding students of sessions each week. And as always, you can check to see if your students have attended one of these workshops in order to incentivize participation.

Happy break!

Jim Julius, Ed.D.
Faculty Coordinator, Online Education

Canvas End of Semester / Term

The following will help instructors understand how the end of semester is handled in Canvas, and how to update related Canvas course settings if necessary. By default, students who complete a class continue to have read-only access to the concluded class’s course materials, discussions, and grades. If you wish to restrict concluded class access, you must change the class settings before the end of the term, or get a Canvas administrator to help you after the end of the term.

Everything below applies to typical term-based Canvas classes. Canvas sandbox classes and Canvas shells used for organizations, departments, groups, etc. are not tied to any particular terms and thus remain available indefinitely.

Closing your Course

There is nothing you have to do to close your Canvas course; at the term end date (see below), your course will be set to Concluded status and moved onto the Past Enrollments course list for you and your students. By default you and your students will continue to have read-only access to the course.

Canvas Term End Dates

SemesterDateTime
Fall 2023Dec 3112 am
Spring 2024June 612 am
Summer 2024August 2012 am

Concluded Course Access

For both instructors and students, concluded courses can be found by clicking Courses in the main Canvas menu, then the All Courses link. Concluded courses are listed there under Past Enrollments. Concluded courses may not be moved back onto the Dashboard – they must be accessed in this way.

Instructors can perform the following actions with a concluded course

Instructors cannot perform the following actions within a concluded course (do these before the end of the term!)

  • Edit course content
  • Edit Grades
  • View/download Analytics
  • View/download Item Analysis within Quizzes
  • Send a message to the class within Canvas
  • Change class access settings
  • Change class navigation

Students can perform the following actions by default within a concluded course

  • View Grades
  • View course content
  • View Discussions and Assignments
  • Send a message to the instructor

Students cannot perform the following actions within a concluded course

  • View Quiz questions and answers
  • Submit discussions, assignments, quizzes, and other course activities

Restricting Students from Viewing Some or All of a Completed Course

As described above, by default in Canvas, students have ongoing read-only access to course content in Canvas after the term ends. This can be a great feature, allowing students to review key learning resources from previous semesters. If, however, you wish to limit this access, follow one of the methods below before the end of the term. (If you need to make these changes to a course that is already concluded, contact Karen Turpin for assistance at kturpin@miracosta.edu)

Method 1: Hide Course Navigation menu links

If an instructor would like to limit access to major areas of course content, one method is to hide Navigation menu links. Note that if Navigation menu links are hidden, the instructor will also be unable to access them after the course concludes. This may be appropriate if you would like to leave Grades available to students, yet close off certain course content. The instructor may copy the course into another course to regain access to hidden menu items.

How to hide Course Navigation menu links

  1. Click Settings in the Canvas course menu
  2. Click Navigation in the tabs at the top.
  3. Drag and drop the menu items from the top (viewable) area to the bottom (hidden) area or click the gear icon to the right of the menu item and select disable.
  4. Click the Save button.

Method 2: Hide select course content

For more fine-grained control, certain course content such as files, pages, modules, or module items (but not assignments or discussions where students have participated) may be unpublished. As with hidden Navigation menu links, unpublished items are also inaccessible to the instructor after the course concludes.

If you wish to hide course items where students have participated, such as discussions or assignments, you cannot unpublish those. But there is a trick: simply set the availability date to sometime far in the future.

These options may be useful if you want students to be able to access most course content, but have select content that you prefer not to be accessed/shared in the future. The instructor may copy the course into a current course to be able to revisit/reuse hidden content.

Method 3: Restrict students from accessing entire course after term end date

The term end date is the final date in the current semester as listed in the table above. If an instructor would prefer the entire course and its course materials not be visible to students after the term end date:

  1. Click Settings in the Canvas course menu.
  2. For Participation: Select Term (this should be selected by default)

3. Select the checkbox for ‘Restrict students from viewing course after term end date‘.

5. Click the Update Course Details button at the bottom of the settings page.

This option will completely remove the course from the student’s view in Past Enrollments after the end term date passes. Students will not see the course and will have no access to course materials or grades. Instructors will continue to be able to access the course in Past Enrollments.

Resolving Incompletes

If you have assigned a student an incomplete ‘I‘ grade for the semester, contact Karen Turpin at kturpin@miracosta.edu or as soon as the paperwork is complete with Admissions and Records. Karen will create a new Canvas course section based on the original course.  This new section will allow the student access to the course with the ability to submit work, and will give you access to grade the student’s work, for the time allowable by the Office of Admissions and Records.

Working with Concluded Courses to Build New Courses

As noted above, you may always export a concluded course for import back into Canvas (Text instructions), or use a concluded course as the source for copying into a new course (Text instructions | Video tutorial). If you wish to update the content of a concluded course for use in the future, but you do not have a current term course in which to do that, you may wish to request a Sandbox course to copy into and work with, since you cannot edit a concluded course directly.

Teaching a short course and/or need to close your course prior to the official term end date?

You can manually end your course by updating the course end date. This will disable the ability for students to submit any more work, and, if you select the setting enabling students to view the course after the end date, will move the course off of the students’ Canvas dashboard and into the Past Enrollments area. If you do not enable that access for students, the course will disappear from their Canvas altogether.

To change the Course Start and/or End Date

  1. Click Settings in the Canvas course menu.

2. For Participation: Select Course

3. Change the Course Start and End Dates to reflect when you want students to have full access to the course.

4. If desired, select the checkboxes for ‘Restrict students from viewing course before course start date’ and/or ‘Restrict students from viewing course after the course end date’.

In the example below, students will not be able to participate in the course, even if it is published, until Jan 16 at 12 pm. The students will no longer be able to participate in the course after May 30 at 12 pm and the course will not be available to students for viewing.

5. Click the Update Course Details button.

An Option for Sending Out Midsemester Reports

Hi Folks,

Each semester I send out “midsemester grades” to all of my students.  Students appreciate the heads up, and it often leads to conversations that benefit the students.

For those interested in sending out a “midterm report” regarding your students’ current grade in the course…   consider using the message option in the “New Analytics” feature.  With it, you can customize messages to go out to students based on their grade percentage (e.g., between 90% – 100%, 80% – 89%, 70% – 79%, 60% – 69%, etc.).  This is an excellent way to let students know how they are currently doing in the course.

First Step: Grading and the Canvas Gradebook

  • Complete all grading 24 hours before sending out the midterm reports.  The ‘New Analytics’ feature does not read directly from the gradebook… it has a lag of 24 hours before it is updated.  Once you have finished grading… wait 24 hours before sending out the midterm reports.
  • As part of the grading, place a zero for any assignments overdue that are not submitted (otherwise, they are not included in the grade calculations)

Second Step: Enable the New Analytics Feature

  1. Click on the ‘Settings’ option in your Canvas Course
  2. Click on the ‘Features Options’ tab along the top
  3. Click the ‘New Course and User Analytics’ option
Screen shot for Step 1, 2 and 3.

Third Step: Open the New Analytics Feature

  • From the Home Page of your Canvas course, select ‘New Analytics’
New Analytics button

Fourth Step: Prepare to Send Out Messages

  • Click on the ‘Envelop’ icon.
Envelope Icon

Fifth Step: Prepare to Send Out Messages

  • Provide the lower and upper range for grade percentage.
  • Type the Subject line and Message.  Adjust both to be meaningful and helpful to the students receiving the message.  I tend to say ‘Congratulations’ for all passing grades (A, B, and C), and let students with grades not quite passing that making a change now could help them to pass the course.  For students significantly below passing, I share that a bigger ‘mid-course’ correction is needed, but that it remains within their options.  Share resources, provide advice, and cheer them on.
  • Click ‘Send’
  • Repeat this process for each grade range you’ll be using (e.g., 90 – 100, 80 – 89, 70 – 79, 60 – 69, etc.).
Settings screen for Message Students Who.

Sincerely,

Robert

█ Robert G. Kelley, Ph.D.
█ Psychology Department
█ MiraCosta College

Recorded GIFTS Teaching with Technology Zoom Cast

Greetings Colleagues:

At yesterday’s Great Ideas for TeachingTeaching with Technology Hy Flex Zoom Cast, we shared ideas about 

1) zoom conference-based grading for papers and larger projects, 

2) using the notes tool in canvas to encourage personalized contact and follow up with students, and 

3) incorporating quiz questions and annotations into video using canvas studio

Video Screen Shot of Technology Zoom Cast

Here is the recording from our meeting.

And here are some links for those who wish to follow up on what we are sharing (remember, we are just briefly introducing ideas, not walking step b step through the how to’s).

  • As Jim J. worked through his ideas, he reminded us of what an amazing recourse the TIC home page is and the practical teaching ideas we can find in our Distance Education Handbook.
  • When Nadia walked us through adding quiz questions and annotations to video in canvas, she highlighted the possibilities. But she also has a video that walks interested colleagues step by step through the how to’s of this tool: embedding quizzes and annotations in videos.

Thanks to all — especially our colleague Arturo Arevalos — for another lively session.

gym sullivan
joyfully celebrating, cultivating, and connecting

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