Student Online Academic Readiness (SOAR) Workshop Information

Each term, typically in weeks 1-3, 5, and 9, Online Education offers multiple 1-hour Student Online Academic Readiness (SOAR) workshop sessions open to any student. The list of SOAR sessions is available on the TASC Student Workshop site. Students also have an announcement in Canvas with upcoming workshop dates/ times provided. Note: Prior to 2022, this workshop was known as the Student Orientation to Online Learning (SOOL).

SOAR has the following outcomes:

  • Students will learn habits and attitudes of successful online students
  • Students will be able to effectively select and get started in online classes
  • Students will be able to navigate and use basic online education tools (primarily Zoom & Canvas)
  • Students will be able to access key online technical and academic student support resources

SOAR is typically offered in-person at the Oceanside campus and online, though during COVID and for spring 2022, all sessions are online. (It was offered in-person at SEC but attendance was extremely low.) Student attendance at SOAR is recorded in SURF so that instructors may require attendance or provide extra credit (instructors, see below for details).

Students who attend SOAR are enrolled into a Canvas course that includes extensive information to support student success in online education. The course remains available to the students indefinitely.

The Canvas SOAR class is open for anyone to self-enroll in, and the main Online Education page also includes a recorded version of the online SOAR which is open for anyone to view. Simply self-enrolling and/or watching the recorded version does not make a student eligible to have their attendance recorded in SURF; attendance at a live in-person or online session is required.

Over 5500 students have participated since SOAR began in 2014. Research shows that from 2014 to 2018, 72.8% of those who attended SOAR in the same or a previous term successfully completed DE courses vs. a 65.9% DE success rate for students who had not attended a SOAR workshop.

Student Online Academic Readiness Attendance

Any instructor can use SURF to find out which of their students have attended.

  1. Enter SURF, go to a Class Roster page, and scroll to the bottom
  2. Click the “Student Orientation to Online Learning Roster” link (see image below)

Student Orientation Link location on SURF

A PDF should open in a new browser tab or window with a roster showing which students attended an orientation, and on what date. If the roster doesn’t open, please ensure that it wasn’t blocked by a popup blocker. Please note: you will see a spinner icon while the PDF is generating. This can happen quickly or it can take a significant amount of time – up to several minutes – so please be patient while the process runs.

An Option for Sending Out Midsemester Reports

Hi Folks,

Each semester I send out “midsemester grades” to all of my students.  Students appreciate the heads up, and it often leads to conversations that benefit the students.

For those interested in sending out a “midterm report” regarding your students’ current grade in the course…   consider using the message option in the “New Analytics” feature.  With it, you can customize messages to go out to students based on their grade percentage (e.g., between 90% – 100%, 80% – 89%, 70% – 79%, 60% – 69%, etc.).  This is an excellent way to let students know how they are currently doing in the course.

First Step: Grading and the Canvas Gradebook

  • Complete all grading 24 hours before sending out the midterm reports.  The ‘New Analytics’ feature does not read directly from the gradebook… it has a lag of 24 hours before it is updated.  Once you have finished grading… wait 24 hours before sending out the midterm reports.
  • As part of the grading, place a zero for any assignments overdue that are not submitted (otherwise, they are not included in the grade calculations)

Second Step: Enable the New Analytics Feature

  1. Click on the ‘Settings’ option in your Canvas Course
  2. Click on the ‘Features Options’ tab along the top
  3. Click the ‘New Course and User Analytics’ option
Screen shot for Step 1, 2 and 3.

Third Step: Open the New Analytics Feature

  • From the Home Page of your Canvas course, select ‘New Analytics’
New Analytics button

Fourth Step: Prepare to Send Out Messages

  • Click on the ‘Envelop’ icon.
Envelope Icon

Fifth Step: Prepare to Send Out Messages

  • Provide the lower and upper range for grade percentage.
  • Type the Subject line and Message.  Adjust both to be meaningful and helpful to the students receiving the message.  I tend to say ‘Congratulations’ for all passing grades (A, B, and C), and let students with grades not quite passing that making a change now could help them to pass the course.  For students significantly below passing, I share that a bigger ‘mid-course’ correction is needed, but that it remains within their options.  Share resources, provide advice, and cheer them on.
  • Click ‘Send’
  • Repeat this process for each grade range you’ll be using (e.g., 90 – 100, 80 – 89, 70 – 79, 60 – 69, etc.).
Settings screen for Message Students Who.

Sincerely,

Robert

█ Robert G. Kelley, Ph.D.
█ Psychology Department
█ MiraCosta College

Dropped Students in Canvas – People Roster

Students that drop a course in SURF after the semester has started remain on the People roster in Canvas, but with an inactive role. Students in the inactive role do not see or have access to the Canvas course, but faculty may access activities and grades of an inactive student. This is particularly helpful when a student grade is challenged or if a faculty member is evaluating whether a dropped student is eligible to be reinstated to a course.

People

Within the People roster on Canvas, students that have dropped will have the inactive tag displayed to the right of their name. This identifier will remain next to the student’s name throughout the course unless the student is reinstated to the course. Click the student’s name to access additional information about the student and review the student’s completed activities.

  • You cannot hide inactive students in the People roster.

Grades

Inactive students are hidden by default in the gradebook. To view the grades of inactive students, choose Show Inactive Enrollments in the Gradebook settings. For complete details, see: How do I view grades for inactive student enrollments in the Gradebook?

Pronto

Pronto Flex Workshop Recordings

Pronto is an app that works within and outside of Canvas to enable seamless, fun, and effective communication between faculty and students, and among students. Many California Community Colleges are now using Pronto. An initial pilot in 2021-22 went extremely well, and Pronto has been institutionalized going forward!

If you do not want Pronto to be available for any class, opt out via the Pronto Course Management tool.

Some stats as of the start of 2024, after two years of using Pronto at MiraCosta:

  • nearly 11,200 MiraCostans signed in to Pronto
  • over 214,000 messages have been sent across more than 6,000 groups

What Pronto Offers

  • Real-time Chat Without having to share phone numbers or other contact information, now you have real-time messaging across each class and to individuals. Send text messages, files, images, emojis, and GIFs!
  • Message Translation Pronto gives everyone a voice by allowing them to send messages in their preferred language, and Pronto then automatically translates messages into the recipient’s preferred language.
  • Live-stream & Group Video Chat
    • Broadcast live video to your classes, and record your video sessions for replay. This may be a nice alternative to Zoom for things like office hours, group meetings, and more. Viewers interact using the chat button. It keeps the process smooth. Here is a video from Fabiola Torres of Glendale CC on how she uses the live-stream feature for class.
    • Chat via live video with up to 10 people simultaneously. Perfect for group projects!
    • Live 1:1 video chat any time for face-to-face interaction with a student. Or live-stream with a student and they can chat (they don’t have to be on camera).
  • Announcements Keep your entire course in the loop by sending a message to the whole class. It’s like sending a real-time announcement to your entire class. Keep everyone updated on assignments, tech glitches, emergency alerts, and any other important information you need to get out instantly. You can send one Announcement to multiple Pronto groups at once if you wish.
  • File Sharing & Storage Share any file type—documents, spreadsheets, slideshows, photos, videos, and more. All files stored in Pronto remain available through Pronto for easy retrieval with no storage limits. Pronto integrates with all reputable cloud storage repositories, including Dropbox, OneDrive, iCloud, and Google Drive.
  • Task Management Keeps students organized and accountable by assigning tasks. Tasks allows you to create reminders for yourself or others in groups—attach files, photos, or videos and assign due dates with auto-reminders for each task. Here is a video from Professor Gomez of Glendale CC demonstrating how to assign a task.
  • Accessibility and Privacy Pronto is both WCAG 2.0 AA and FERPA compliant. Pronto keeps you connected to everyone without sharing personal contact information.
  • Viewing Data Pronto lets you know who has seen your messages, so you can decide whether to follow up in different ways with those who may not have viewed a message.
  • Group Creation Groups you set up in Canvas automatically get a Pronto group. But anyone can also create Pronto groups on their own. Pronto groups created within the Pronto app remain available indefinitely, while Pronto groups tied to a Canvas class will end once the class is completed.

Check out this brief introduction to Pronto from MiraCosta faculty member Tanessa Sanchez:

Pronto Faculty Introduction

Where Can I Access Pronto?

Pronto is available 4 ways:

  1. Pronto icon Directly within Canvas. If you are enrolled in any published course where Pronto is active, you will see the Pronto icon at the bottom left of Canvas, in the Global Navigation menu (you may need to scroll the menu down).
    Selecting the Pronto icon will open up Pronto to the latest chat you have had open or the course/group with which you are currently engaged.
  2. Through any web browser at miracosta.pronto.io .
  3. Via the mobile app, which is available for free in the Apple and Google app stores (search Pronto: Team Communication).
  4. Via a desktop app, available at pronto.io/download

Getting Started with Pronto

To jump in and try out Pronto, self-enroll in a MiraCosta faculty Pronto practice course in Canvas. Once you are in, you’ll see some directions to get started and try it out!

The first time you use Pronto, you’ll need to provide your MiraCosta email address and then enter a code that Pronto will send to your email. If you are not yet enrolled in any course that is published and uses Pronto, you may need to wait until that occurs for this step to work.

To get started on your own, check out the General Pronto Overview. You may also wish to review the Canvas/Pronto integration guide, check out Pronto’s 3-part YouTube introductory series for faculty, and/or watch this 6 minute video:

When does Pronto become available in a class?

Pronto only becomes active for a Canvas course after it is published. NOTE: this doesn’t happen automatically – Pronto becomes active for a newly-published course once the next synchronization between Pronto and Canvas occurs – this happens daily at 7 pm PST. But if you want to make Pronto active immediately after publishing a course, you can manually enable Pronto in the Pronto course management tool.

Do I have to use Pronto?

No, Pronto is available but you can ignore it. Doing so will still allow your students to use it. If you wish to turn off Pronto temporarily or permanently for a class, you can do that too. (Even if you like having Pronto on most of the time, you may wish to shut it off during an exam, for example.)

Use the Pronto Course Management tool to turn off Pronto for a particular class. Learn more about Pronto Course Management.

Technical support, tips and resources

Support for Pronto is provided via the Pronto support site or by contacting help@pronto.io

A few important notes/tips:

  • Students added to your Canvas class will not be able to use Pronto for the class until the next Pronto synchronization occurs. You can use the Pronto Course Management tool to manually force Pronto to synchronize with a course if necessary.
  • Faculty can’t see Pronto in Canvas’s Student View. If you wish to experience Pronto within your course as your students would, you need to use your “fake student” account. But rest assured that the student experience with Pronto is just about identical to what you see on the faculty side.
  • On mobile devices, Pronto will not show up within the Canvas app or inside of Canvas in a mobile browser. Use the free Pronto app (search “Pronto: Team Communication”)
  • If you manually add anyone to your Canvas class, they won’t be part of the Pronto group that includes you and your students unless you do one of the following:
    • In the Add People process in Canvas, be sure to click the Section drop-down menu and choose the section that ends in -SURF
    • If you’ve already completed the Add People process and need to have someone (such as a TA) interacting with your students in Pronto, go to the Canvas course’s People roster, find the name, click the three dots at far right, choose Edit Sections, and then select the section that ends in -SURF
  • If you combine course sections into one Canvas course, you’ll need to use the separate Pronto groups associated with each section rather than messaging with Pronto to the entire combined class. Some notes on this process from MiraCosta professor Serena Mercado:
    • After publishing the combined Canvas course, the merged course showed up on my Pronto list.  
    • In Pronto, when expanding the course (click the arrow on the right of the course name), it was divided into two sections (with REALLY long names)
    • Hovering over each name makes three vertical dots appear to the right of the name.
    • If you click on the three dots, you are given the option to nickname the individual sections, so they are more easily identifiable.

Here are some excellent additional Pronto resources:

Credits

Thanks to Fabiola Torres of Glendale CC; MiraCosta’s Tanessa Sanchez, Serena Mercado, Mariana Silva, Dawn Bell, and Kristi Reyes; and Matt Baugh from Pronto for resources that helped to develop this page.

Course Evaluations in Canvas

Course evaluations are integrated within Canvas for both faculty and students. MiraCosta uses EvaluationKIT to provide this function. When you have a course section that is part of your evaluation process, this page has information to help you ensure it goes smoothly.

Information to share with your students

These directions are for the SURF enrolled students within your course.

Students can access the course evaluation within Canvas, or through an email sent to them from MiraCosta’s course evaluation survey administrator. Provide the link below to your students to help them with the evaluation process in Canvas.

Students must have cookies and pop ups enabled within their browser for the course evaluation tool to work correctly.

Advise students to contact the Student Help Desk if they need assistance with course evaluations. The phone # is (760)-795-6655.

*Note for Instructors: The Student Course Evaluations menu item will NOT work with your Faculty Canvas Sample Student account, or the Instructor’s Student View in Canvas, as those accounts are not SURF enrolled users within your course.

Information for Faculty

As an instructor, you can view your course evaluation surveys from the course navigation menu or from the To Do list within your course. It is important to have the EvaluationKIT Course menu navigation tool available in Canvas in order to show the ‘Instructor Course Evaluations’ navigation menu item. Even if this tool is available in Settings > Navigation, this tool will only show up in your course if there is a course survey associated with your course.

If you modified your course navigation menu, you may have hidden the EvaluationKIT Course menu navigation tool. If you are being evaluated, you must enable the EvaluationKIT Course menu navigation tool so that you will see the navigation menu item ‘Instructor Course Evaluations‘, and your students will see the ‘Student Course Evaluations‘ navigation menu item.

Instructor Navigation Menu

If you have not made any changes to your course navigation menu, this is the default location for the EvaluationKIT course surveys. Remember, this tool will only display if you have a course survey associated with your course. The navigation menu item is displayed as ‘Instructor Course Evaluations‘ in the instructor view.

Default location of Instructor Course Evaluations in the Canvas course navigation menu This tool will only display if you have a course survey associated with your course.

Instructor To Do List

On the To Do list within a Canvas course, you can also view your course evaluation survey. In this area you can view the percentage of students who have responded, as well as the start and end date of your course evaluation survey.

NOTE: Courses with a 1/1/3000 date on the Course Evaluation Survey are NOT being evaluated in the current semester.

Course evaluation surveys are located here on the Canvas course To Do list with % responded and start and end dates. NOTE: Courses with the 1/1/3000 date are NOT being surveyed this semester.

Enabling the EvaluationKIT Course Navigation Menu Tool

If you edited your Canvas course navigation menu, and your course is being evaluated, you may need to add the EvaluationKIT Course navigation tool back to your Canvas course. This is necessary so that you and your students will be able to access your course evaluations in the Canvas course navigation menu.

  1. Click on Settings. You will find this as the last option on your course navigation menu.
  2. Click the Navigation tab.
  3. Find the EvaluationKIT Course option in the bottom list of hidden navigation items.
  4. Drag EvaluationKIT Course from the bottom list to the top list of available items.
  5. Click the Save button
Steps 1-4
Step 5

Questions about Course Evaluations

For questions about student surveys and/or the Course Evaluations & Surveys system, associate faculty should contact their school’s Academic Division Administrative Assistant. Full-time faculty should contact human resources at evalsupport@miracosta.edu

If you are having a computer specific issue with a MCC computer contact the campus Employee Help Desk at (760) 795-6850.

1 … 5 6 7 8 9 … 70