Spring 2024 support for online equity and success

I hope you had a great break! Please see below for quick reminders of great MiraCosta resources to help you enable your students to succeed in online environments this spring! Note the highlights of NEW items and upcoming workshops!

Expectations and Recommendations for Faculty Teaching Online

Support for You

  • Our Canvas start-of-term checklist can help you prepare your classes.
  • The TIC website is a great starting point for all kinds of information and support for teaching with online technologies – see the last section of this email for specific TIC links to MiraCosta technologies supporting online teaching and learning. 
  • Ongoing faculty support – You can set a meeting with our Instructional Designer, Nadia Khan, any time. Also, look for Jim Sullivan’s announcements about the 2x/monthly Teaching With Tech sessions that he, Nadia, and I do on Zoom, Wednesdays at 1 pm.
  • Tech Support – Canvas options include 24×7 phone and chat support. Just click the Tech Support button at lower left in Canvas! Zoom and other MiraCostatech support for faculty is available through the MiraCosta employee help desk.
  • Panda Pros are Canvas experts who provide free 45 minute 1-1 consultations.
  • Online Ed Workshops – The Flex week schedule includes many great online-related workshops, starting this morning (Friday 1/12). And you can always view recordings of online education Flex workshops (Flex-eligible, of course).

Support for Your Students – Please help your students to be aware of and make use of these important services and resources!

  • Student Online Academic Readiness workshops – In collaboration with the library, I’ll be offering a number of these across the first nine weeks of the term – see all dates and times on the TASC site and in Canvas announcements. These workshops engage students with resources MiraCosta provides to support them, as well as habits and attitudes of successful online students. Encourage your students to attend and, if you like, find out which of your students participated in order to incentivize their attendance. I welcome faculty to attend as well!
  • Online Student Support Access Points – the Student Support Hubin Canvas, accessed via the Student Support button on the left in Canvas, gives quick access to online support from the library, STEM & MLC, online tutoring, writing center, counseling, career center, open computer lab staff, student help desk, health services, CARE team, and more! The Ask the Spartan chat integrated into MiraCosta’s website provides both automated responses and the opportunity to connect to Live Chat with staff from many student support areas. The Help Hut and Online Education webpages are also great starting points for students to connect with all kinds of support services when they’re not in Canvas.
  • Tech Support – At lower left in Canvas is a button for students to quickly access Tech Support options, including 24×7 phone and chat support from Canvas, and our local MiraCosta student help desk.
  • Technology Needs – Be sure to share the form for students to fill out if they need to borrow a laptop and/or internet hotspot. 

MiraCosta’s Online Education Tools

Click the links for a detailed MiraCosta-specific overview (and often, recorded Flex workshops) for each tool below. Please don’t hesitate to contact me if you have questions about these or other resources.

  • Canvas – we all use Canvas, right?
  • Zoom – if you’re using Zoom, make sure you’re using a pro Zoom account through MiraCosta. NEW: Zoom’s integration with Canvas has been updated. Faculty who use this integration must re-enable the Zoom LTI.
  • Canvas Studio – enables faculty and students to create videos while inside Canvas. Faculty can create interactive discussion or quiz activities based on video.
  • Pronto is an incredible mobile-friendly and Canvas-integrated messaging platform that’s ready to use in every course.
  • Perusall is a social annotation tool available within Canvas that makes it easy for students to comment/discuss right on a text, document, or image.
  • Lab Archives Electronic Notebook is an online notebook especially useful for translating lab manuals and student notes/work into the online environment.
  • Pope Tech helps faculty detect and correct accessibility issues within Canvas. NEW: the PopeTech dashboard tool added to Canvas last summer via the Pope Tech Accessibility course menu item provides a course-level overview for addressing all accessibility issues in a course in one place, rather than having to go item-by-item through Canvas.
  • SensusAccess is a NEW tool added last summer to provide multi-format course material accessibility and file type conversion options for students. If you notice an S symbol next to your page title and next to items in the Modules view, that’s SensusAccess.
  • PlayPosit – This video interaction tool offers more complexity and options than Studio. Studio is a great place to start, but if you’re looking for more types of interactivity to add to your videos, PlayPosit is great. 
  • Turnitin – help students learn to properly cite sources and avoid plagiarism. Also provides grading and peer review tools for written work. Turnitin has included an AI detection capability for instructors, but please beware of false positives should you use it. Most experts agree that AI detection tools are extremely unreliable.

Best wishes for a super spring!

Jim Julius, Ed.D.
Faculty Coordinator, Online Education

Zoom LTI 1.3 upgrade for Spring 2024

The way that Zoom is integrated with Canvas was updated over the 2023-24 winter break to Zoom LTI 1.3. For all who share Zoom meetings and recordings within Canvas using the Zoom integration, you will need to re-enable the Zoom LTI menu option within your spring 2024 Canvas courses. If you have Zoom recordings, those are safely within your Zoom account and can be accessed once you re-enable the Zoom menu option within each Canvas course.

NOTE: Faculty have the option to share Zoom links to meetings and recordings directly in Canvas courses rather than using the Zoom LTI integration described below.

Enable the Canvas Zoom LTI 1.3 Integration & View Past Meetings/Recordings

  1. Enter your Canvas course
  2. Click Settings on the course menu
  3. Click the Navigation tab
  1. Click the 3 dots to the right of Zoom and select Enable.
  2. Click the Save button
Step 4 and 5

6. Click the Zoom course menu item which will appear in your course menu.

7. Click All My Zoom Meetings / Recordings to view all past course zoom meetings and recordings.

Step 6 and 7

Zoom: Getting Started, Getting Help, and Using Zoom with Canvas

Zoom Flex Workshop Recordings

Zoom Logo

Zoom provides a reliable, easy-to-use, mobile-friendly tool for live, recordable online presentations, meetings, and discussions with audio, video, chat, screen sharing, polling, and more. It can be used within Canvas or independently.

Zoom Pro is available to all MiraCosta faculty and staff at no charge. Students don’t use the Zoom Pro account but can use free Zoom basic accounts. Nobody at MiraCosta should be paying anything to use Zoom!

The version of Zoom that MiraCostans use changed after the fall 2020 semester; MiraCosta Zoom is now accessed at miracosta-edu.zoom.us rather than conferzoom.org or cccconfer.zoom.us. Faculty need to sign in to Zoom with their MiraCosta College login and password to obtain unlimited pro (“licensed”) access to all features of Zoom, including:

  • Unlimited meeting lengths and very large numbers of attendees
  • Recordings “in the cloud” so that you do not need to manage large files of your recorded meetings
  • Auto-transcription of your cloud-based Zoom recordings

This page includes basic technical how-to information and resources on using Zoom in general, and Zoom use in tandem with Canvas. Please see our separate Teaching with Zoom at MiraCosta College page for more detailed tips about teaching securely, effectively, and accessibly with Zoom.

Log On to Zoom at MiraCosta College

  1. To access your Zoom account via the web go to: https://miracosta-edu.zoom.us
    Sign in with your MiraCosta College employee account and two-factor authentication (2FA).
  2. To sign into Zoom app(s) on desktop and mobile:
    1. Open the installed Zoom app. (Download the latest Zoom apps from http://zoom.us/download )
    2. Select the ‘Sign in with SSO’ button or option at the app login screen
    3. Enter our ‘Company Domain’: miracosta-edu
    4. You will be directed to our MiraCosta login portal where you will enter your MiraCosta credentials.

MiraCosta Zoom Help and FAQS

  • Zoom help for MiraCosta staff and faculty is through the IT Help Desk:
  • Zoom help for MiraCosta students is through the IT Help Desk for Students
  • General MiraCosta Zoom account help and FAQs (You will need your MiraCosta credentials to access this).
  • How do I get a Zoom account? If you had a pro Zoom account through ConferZoom prior to 2021, it should have been automatically migrated to the MiraCosta Zoom, and there’s nothing you need to do. If you did not previously have a Pro Zoom account, and need to create a MiraCosta Zoom account, sign in to the MiraCosta Help Desk in the Portal and select the User Accounts option.
  • What if I’m having trouble with my Zoom account? Sign in to the MiraCosta Help Desk in the Portal and click the User Accounts button to request help.
  • What happened to my Zoom recordings made before 2021? They are still in your Zoom account! The old links to Zoom recordings will still work, but a message will briefly appear when people click an old link. If you update an old recording link with the new MiraCosta Zoom URL (replace cccconfer.zoom.us with miracosta-edu.zoom.us in the link) it will work seamlessly.
  • What happened to my recurring Zoom meetings I set up before 2021? Similar to your recordings, old links to recurring Zoom meetings will still work, but a message will appear when people click an old link. If you go to your Zoom account, you’ll see that your meetings have been migrated in, and you can get a new invitation. You can also simply update a meeting link created before 2021 with the new MiraCosta Zoom URL (replace cccconfer.zoom.us with miracosta-edu.zoom.us in the link).
  • What happened to Reports from Zoom meetings held before 2021? They are gone, sorry.
  • How much storage do I have for Zoom recordings? As of spring 2021, there is not a limit; however, this may change in the future if we do not manage our recordings well. Please delete recordings that you do not need.

Zoom Documentation

The following Zoom trainings, documentation, and resources can help you stay informed:

Using Zoom with Canvas

You can schedule and share Zoom meetings and recordings directly within Canvas, using the Zoom integration. To get started and learn more about the Zoom/Canvas integration, see directions below.

Note: You may also share individual Zoom meeting links and recordings in Canvas without using the integration.

Canvas Integration with Zoom

  1. Enter your Canvas course
  2. Click Settings on the course menu
  3. Click the Navigation tab
Step 2 and Step 3
  1. Click the 3 dots to the right of Zoom and select Enable.
  2. Click the Save button
Step 4 and Step 5
  1. Click the Zoom course menu item which will appear in your course menu.
Step 6

Now you can schedule and access Zoom meetings from inside of Canvas.

Viewing All My Zoom Meetings in Canvas

When you first enter Zoom on Canvas you will see only the Zoom meetings associated with the Canvas course you entered from. To see and access all Zoom meetings within your account, click the link ‘All My Zoom Meetings‘.

All My Zoom Meetings link in Canvas

Adding NetTutor to Your Canvas Class

MiraCosta’s Learning Centers provide great online tutoring for all students, available in Canvas through the Student Support Hub. For subjects and times where local online tutoring may not be available, the next option is eTutoring through the Western eTutoring Consortium. A third option with even more subject and time availability is NetTutor, available through the California Virtual Campus (CVC-OEI).

Regardless of which online tutoring services may best benefit your students, these are recommended practices that faculty use to help more students benefit from tutoring:

  • Mention online tutoring sources in your syllabus
  • Embed reminders about use of tutoring within instructions for assignments
  • Provide specific references to the opportunity for tutoring in your feedback/communication with students
  • Normalize tutoring as an option that can support everyone

NetTutor provides support for just about any academic subject, up to 24×7 for the most popular subject matter, and can be made available via your Canvas course menu. The link opens an interface where students select their subject for NetTutor help, with no additional login required. Students can access both the STAR-CA tutoring consortium from California and the full complement of professional NetTutor tutors.

How can you help students take advantage of NetTutor?

First, please keep in mind that if your subject is supported by local MiraCosta Learning Center tutors, you should direct your students to that support primarily. If you do want your students to consider NetTutor support:

Also with NetTutor, each instructor may specify “Rules of Engagement” that inform tutors about the approach and resources you would like them to use when working with your students. If you would like to do this, contact Jim Julius for more information.

Adding NetTutor to your Canvas course menu

Once you add NetTutor to your course menu following the directions below, click the NetTutor link to verify that your subject is available.

1- Click Settings at the bottom of your course menu

Canvas SEttings

2- Click the Navigation tab

Navigation step 2

3- Click the gear icon to the right of NetTutor
4- Select +Enable
5- Click the Save button

Step 3-5 add NetTutor

A NetTutor link now appears in your course menu.

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