MiraCosta College has partnered with NameCoach to help people in our community learn to pronounce your name correctly, from the classroom to graduation. Voice record the pronunciation of your name using the profile level recorder within Canvas. That pronunciation will be visible to instructors, students, and anyone who has access to your courses as a resource to learn how to say your name. Gender pronouns and honorifics are also presented to encourage an inclusive educational environment.
CamScanner allows students to use their phone to scan multiple pages of handwritten homework to a PDF to submit to an online course. The app is available for Android, iPhone, and iPad. The basic version is free and should be sufficient for students to scan multiple pages to one file that can be submitted to a Canvas assignment.
Proctorio is an online exam proctoring and security tool. It is available for use in Canvas courses by instructor request. Proctorio requires both instructors and students to access Canvas using the Google Chrome browser. As of fall 2018, it works with Canvas Quizzes but not Quizzes.Next. Its primary features are:
Locking down the student’s computer when tests are being taken in Canvas so that the student must stay in Canvas and is unable to switch to other websites or programs.
Recording the video and sound (requires student to have a webcam/mic) during test-taking in Canvas; the recording is automatically analyzed for anomalies that could indicate cheating behaviors; anomalies are flagged for review by the instructor.
Feature #1 can be used on its own, if the video-based proctoring is not desired.
To use Proctorio in Canvas, you (and your students, when completing assessments that integrate Proctorio) MUST use the Google Chrome browser with the Proctorio extension.
To obtain the MCC version of the Proctorio extension for Chrome, instructors must contact Karen Turpin and/or Jim Julius. (Students will be informed how to install the extension on their personal computers once the instructor has added Proctorio to their course. MiraCosta computer labs already have the Proctorio extension enabled in Chrome.)
Once you have installed the Proctorio extension in Chrome, in Canvas you will see a message at the top of the screen the first time you access each course you are teaching. The message asks you if you want to use Canvas with that course.
If you do activate Proctorio within a course, you will also be asked if you wish to add some Proctorio resources to your course (practice quiz, student guide added in the Pages area). A faculty guide will be added in the Pages area and it will automatically open.
Proctorio phone support:
Faculty – 1-760-209-1110 or 1-855-407-1393 Students – 1-760-227-7129 or 1-855-530-0985
Also, once the Proctorio extension (Secure Exam Proctor) is installed in Chrome, it becomes active for faculty and students when they access a Proctorio-enabled quiz in Canvas. Clicking the shield that represents the extension provides access to live chat support and to the Proctorio support website with additional resources.
Proctorio Feedback and Tips
Proctorio has been available via the OEI to CCC schools since 2015. Some highlights of feedback from colleagues around the CCC system:
Some colleges are using Proctorio extensively and seem happy with it; others have run into some concerns and have chosen not to promote its use.
The biggest concerns about using Proctorio are:
Challenges for students in ensuring that they have a proper setup (using Chrome, getting the Proctorio extension installed, using a webcam and microphone if proctoring is required)
Challenges for students with Proctorio working properly for video proctoring if they don’t have a strong Internet connection; this can result in the computer freezing and/or exam failures.
There are some colleges where they say that due to the above concerns, some faculty are using just the Lockdown capability of Proctorio and not the video proctoring, meaning that students don’t have to have a webcam and mic, and the bandwidth requirements are much less.
The practice quiz that Proctorio will automatically add to your course is useful as a way to help ensure that students are prepared to take a real test with Proctorio, but …
If you decide to not use the “full” capabilities of Proctorio, but you do want to use the practice quiz that Proctorio installs in your course, you should modify the practice quiz settings to reflect only the Proctorio features you are using.
It’s a good idea to include the Proctorio support numbers for students (see above) in any quiz/exam directions in case they haven’t even realized they need to be using Chrome and/or they have not yet installed the Proctorio extension within Chrome.
At least one college recommends against enabling the Record the Room option (awkward and disruptive during exam-taking) and the Force Completion option (will require instructor intervention to reset the test if there is any Internet connection issue during the test).
Students cannot use a mobile device to complete a Proctorio-enabled Quiz.
As of fall 2018, Proctorio works with Quizzes only, not Quizzes.Next .
Try a Different Browser
If you have cleared your browser cache and things are still not working as you expect try a different browser. Example: if you are using Chrome, try Firefox and visa versa. Ensure that your browsers are up to date. You can always download the latest version free online.
Enable Browser Cookies
Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the online server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.
It strongly recommended to have the latest version to ensure proper functionality of our online systems.
Manage Pop-Up Blockers Pop-up windows, or pop-ups, are windows that appear automatically without your permission. They vary in size but usually don’t cover the whole screen. They are often required for certain online website applications to work properly.
Make sure that your Operating System is fully updated.
Neglecting updates could deprive you of important bug and performance fixes.
Check your Device Settings This is a great tool to identify what is on your computer, browser version, plugins, etc. This tool can help you update your computer yourself, and/or can be provided to tech support to assist you further with troubleshooting.
By default the Grades tool will display all users in the roles Student, Sample Student, Tutor, Evaluator, and WC SI Leader in your Canvas course. This can make grading difficult as the additional roles will mix in alphabetically with your SURF Enrolled students.
For ease of grading, you can filter your grade book to only display SURF enrolled students.
From within Canvas:
Click on Grades
Select the View drop down
Select the All Sections drop down
Select the section number that ends in -SURF
To display only users in the roles Sample Student, Tutor, Evaluator, and WC SI Leader
Select the section number that end in -OTHER to view only non-SURF enrollment types.
To display all users together in Grades
Select All Sections to view all enrollment types in the Grades sheet.