Stay Up To Date with Changes Happening within Canvas

Visit the new Upcoming Canvas Changes page within the Canvas Community. This page is updated by Instructure and is the central location for communicating all Canvas’s significant upcoming changes. Canvas recommends you click the Follow button at the top of the document so you will receive all updates as they are made available. You may also want to review the upcoming Canvas Release Notes to find out what is coming soon and when. Check the Canvas System Status Updates for real time updates about existing features within Canvas.

Canvas 24/7 Faculty & Student Support

MiraCosta’s Online Education department provides support for faculty using Canvas, and MiraCosta’s ITS Help Desk provides support for students in Canvas classes. When local campus support is unavailable, including evenings and weekends, Canvas provides 24/7 technical support for instructors and students at the following phone numbers and via live chat.

📞 Instructors: 1- 833-345-2890 
📞 Students: 1-877-884-1673
📲 Live chat with Canvas 24/7 Support

Canvas has “Getting Started” guides for instructors and for students.

Instructors and students can also create a helpdesk ticket for Canvas support from within Canvas by clicking on the Tech Help icon and then selecting Report a Problem.

Tech Help. Report a Problem.

You may also review stay up to date with changes happening within canvas.

Canvas Start of the Semester Instructor Checklist

Create or Import your Content

Multiple ways to begin to build your class

Copy from another class in Canvas. Your access to classes you have previously taught in Canvas continues indefinitely.

Copy in an entire course or portions of one from Canvas Commons.

Create your content from scratch in Canvas

Review Assignments, Quizzes, and Discussions

  • Verify activities and content in the course are published.
  • Verify dates. Due dates are added to the calendar and the syllabus and serve as reminders to students. “Available from” and “Until” dates will unlock and lock the activity.
  • Verify instructions are accurate and well formatted.
  • Verify assignment submission types.
  • Verify number of quiz attempts is correct.
  • Verify assignment groups are set up correctly. See: How to use Assignment Index Page.
  • Verify assignments are weighted correctly, if using a weighted grading system. See: How to Weight Assignment Groups.
  • Verify discussions are ordered logically on Discussions list page.
  • Verify Quiz “Options” are correct. See: Canvas Quiz Options.

Review Course Details

Final Preparations

  •  Publish your course when you are ready for students to have access to it. This typically is on the morning of or before the official course start date. See: How do I publish a course? NOTE: Some faculty like to publish their courses well in advance of the start date, but only publish a handful of elements of the course (such as the syllabus). This allows enrolled students to “preview” the class.
  • For online and hybrid classes, encourage students to attend a Student Online Academic Readiness (SOAR) workshop. You may also wish to share the Canvas Student Orientation to help any students who are new to Canvas to have a resource for learning the basics.
  •  Especially for online and hybrid classes, send an email to your students through your SURF Roster telling them how to access your course in Canvas.

Cautions

  • Canvas email (Inbox/Conversation) messages will not be sent out if the course is unpublished. Send class messages from your SURF Roster instead, prior to publishing the course.
  • Pay attention to the time stamp on anything you have placed a date on. 12:00 means the very first minute of the selected day. For end dates, it is often best to choose 11:59 PM to ensure you are setting it up on the correct date.

Canvas Student View vs MCC’s Sample Student Account

This site explains the difference between the Canvas student view tool and MiraCosta College’s sample student account.

Canvas Student View
Student View

You can view a course the same way that your students view your course without logging out of your instructor account. Enabling Student View creates a ‘Test Student’ in your course. You can activate Student View in your Course Settings.

View Canvas Student View Guide

To see the student’s perspective on Canvas, use Student View to view the course, post and reply to discussions, submit assignments, view grades, view people, view pages, view the syllabus, view quizzes, view the calendar, and view the scheduler.

What Does Not Work in Canvas Student View

Attendance, conferences, conversations, collaborations, differentiated assignments, groups, LTI tools such as Pronto and Turnitin, peer reviews, and profiles do not work for the Test Student. Also, you will see only what you, as the instructor, allow your students to see.

Sample Student Account

At MiraCosta College all faculty have a separate sample student user added to their Canvas course. This is a separate account from your primary MCC faculty login account. The sample student account needs to be reset two times a year at the same time your employee password is reset.

With the sample student account all course content and tools that you have enabled for your students will work. This includes taking attendance, conferences, conversations, collaborations, differentiated assignments, groups, Pronto, LTI tools, Turnitin assignments, and peer reviews.

Reminder: You must publish your course and you must publish the course content or tool within Canvas before you can access it with your sample student account. Your sample student account has the same course permissions as your enrolled SURF students.

Sample Credentials

Add -student to the end of your MCC faculty login account. This will be your sample student account.

Example Log On:   kturpin-student
Password: Contact the ITS Help Desk at (760) 795-6850 for a password for first time users.

Substitute kturpin for your MCC faculty login and add -student

Password Reset

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