FERPA Compliance and Student Interaction in Merged Canvas Course Sections

Please download a PDF or download a Word version of this guide for future reference as you develop and teach merged Canvas courses.

Faculty may request to merge Canvas courses when they are teaching multiple sections of the same course in order to more efficiently share the same content across course sections, freeing up time for other instructional activity. This must be done prior to the start date of the course sections. For detailed steps on how to request combining of course sections, download the Combine your Class sections in SURF for Canvas guide. However, there are critical privacy issues faculty must be aware of if they choose to combine sections in Canvas.

*NOTE: If instructors combine multiple sections in Canvas, they are not able to offer an Honors Contract in that course.

According to Family Educational Rights and Privacy Act (FERPA) regulations, students cannot have access to student information (including the fact of their enrollment) of students in course sections other than their own (with the exception noted below). Because of this requirement, students are not allowed to interact within a Canvas course with students from another course section.

Canvas limits the visibility of students from other sections in a merged Canvas course. However, this does not cover all Canvas tools, so if you request to merge Canvas courses, you’ll need to take additional steps to protect your students’ privacy, as outlined in this document.

NOTE: FERPA restrictions do not apply to a merged Canvas course if students physically meet in the same classroom at the same time (i.e. “true cross-listed courses”). Course sections that meet simultaneously typically are combined in Canvas by default, and this document is not relevant for those merged courses.

What Canvas Does for You

In Canvas courses merged upon faculty request, students are prevented from seeing students in sections other than their own in

  • the full roster view of the People tool,
  • and the Inbox (Conversations).
[Technical note: MiraCosta enables this by setting the limit_section_privileges field to true In the enrollments feed file for students in sections being combined in Canvas.]

What You Must Do to Maintain FERPA Compliance in a Merged Canvas Course

Click Settings in your course menu and:

  1. Under the Navigation tab, be sure that the Chat and Conferences items are hidden from students. If they are active (appearing in the top grouping of navigation items), drag them to the lower grouping or click the gear icon at the right of each and click Disable. Be sure to scroll down and click Save at the bottom.
  2. Under the Course Details tab, scroll down and click more options. Make sure that:
    Let students create discussion topics is NOT checked
    Let students organize their own groups
    is NOT checked
    Disable comments on announcements IS checked

    Click the Update Course Details button at bottom.

Ensure that each section has its own separate discussion

  1. For graded discussions, restrict each discussion to an individual section using the Assign to option. See Canvas guide for details. See further details on section restriction under the What You May Do section below.
  2. For ungraded discussions, use the Post to option (immediately below the discussion description) to select an individual section for the discussion.
  3. Note – if you want each section to engage in discussions about the same topics, simply Duplicate the original discussion and modify it so it is available to a different section of students.

If/when you use Pronto

You’ll need to use the separate Pronto groups associated with each section rather than messaging with Pronto to the entire combined class. Some notes on this process from MiraCosta professor Serena Mercado:

  • After publishing the combined Canvas course, the merged course showed up on my Pronto list.  
  • In Pronto, when expanding the course (click the arrow on the right of the course name), it was divided into two sections (with REALLY long names)
  • Hovering over each name makes three vertical dots appear to the right of the name.
  • If you click on the three dots, you are given the option to nickname the individual sections, so they are more easily identifiable.

If/when you create Groups

Select the option to Require group members to be in the same section when creating a group set. See Canvas guide for details.

If/when you create Collaborations

Be sure to add students to Collaborations who are enrolled in the same course section. The Collaboration setup screen doesn’t display section information for students, so you will need to refer to the People area.

If/when you send a Canvas Inbox message to students from multiple sections

Select the option to Send an individual message to each recipient. This will send a separate copy to each recipient and hide the names of the recipients in the message header. You may also compose messages addressed to all members of a specific course section.

If/when you offer synchronous (live) online sessions (e.g. use Zoom)

If a synchronous meeting is required, hold separate synchronous meetings with each section. If a synchronous meeting is optional, you may hold one meeting for both sections, but make sure students understand how to participate anonymously. If you record a synchronous meeting where student identities are revealed, share the recording only with the section that participated in the meeting. If you wish to share a recorded synchronous meeting more widely, you must ensure that student identities are not revealed. Please review the Guidance for Synchronous Instruction at MiraCosta College to Protect Student Privacy document for more details.

What You May Do: Setting Calendar Events and Assignment Due Dates by Section

Note: This section is not required for FERPA compliance but may be helpful for managing a merged course if you would like to create differentiated events/activities for different sections.

The following Canvas Guides will help you create Canvas activities/assignments specific to a particular section within a merged course:

(Discussions must be separated by section – see notes in the What You Must Do section above.)

Note that when creating events/activities that are differentiated by section, you will need to select the section name in the Assign to area, which displays only a few options and is not scrollable. If your desired section is not displayed as an option, you will need to type in the section name until it shows up as an option to select.

Section names can be seen if you click Settings in the Course Menu and then the Sections tab. You may also click People in the course menu to see which section each enrolled student is assigned to. Sections with students have names ending in -SURF; to include your test student account in any differentiated activity in a merged course, you would also need to include one of the -OTHER sections available within the merged course.

Acknowledgements

Portions of this document are adapted from material originally developed by Seattle University and modified by the Grossmont-Cuyamaca Community College district. Additional portions are adapted from material developed by Indiana University and modified by Cornell University.

Get Support

If you have any question or need assistance with combining courses in SURF for Canvas contact the MiraCosta College Employee Helpdesk at (760) 795-6850 or open a helpdesk ticket in the portal.