MiraCosta Online Support for Students

Did you know? It’s now a requirement for MiraCosta faculty to “Help students in a DE course section to be aware of MiraCosta College support services and resources, especially those available online.”(MiraCosta Online Class Quality Guidelines)

While there are lots of ways you may do this, here are some important ones to consider adding to your syllabus, your Canvas home page, and/or your introductory week discussions with students:

Student Support Hub

Point your students to the Student Support Hub in Canvas. Share the link and direct them to the Student Support button on the left in Canvas for quick access to online support, including live help, online appointments, and access to key resources from:

  • Library
  • STEM & Math Learning Center
  • Tutoring & Academic Support Center
  • Writing Center
  • Academic Counseling
  • Career Center
  • CARE (including technology device requests)
  • Health Services (including virtual physical and mental health appointments)
  • Open computer lab staff
  • Student Help Desk

Online Help Hut

The Help Hut on the MiraCosta website is a quick way for current and prospective students to connect online with student support areas including Financial Aid, Admissions & Records, Academic Counseling, and the Student Help Desk.

Tech Help in Canvas

The Tech Help button at bottom left in Canvas provides students (and faculty) with quick access to 24s7 phone and chat support from Canvas, as well as local technology support from the Student Help Desk.

Student Orientation to Online Learning Workshops

In collaboration with the library, I’ll be again offering about two dozen Student Orientation to Online Learning workshops this fall – see all dates and times on the TASC site and in Canvas announcements. These workshops help to familiarize students with these great online resources, to become more comfortable with Zoom, and Canvas, and to consider time management strategies. Encourage your students to attend and, if you like, find out which of your students participated in order to incentivize their attendance.

Please let me know if you have questions about any of these great resources!

Jim Julius, Ed.D.
Faculty Director, Online Education

MiraCosta Online Ed Flex Workshops & Faculty Support

Welcome back to fall semester! I’m excited to share Flex workshops and other resources for your professional learning as you prepare for another semester of mostly or entirely online teaching!

Flex Week starts tomorrow with a Friday the 13th full of online ed workshops!

But this is a day of good luck! You can see all of these workshops listed on a handy 1-page schedule; they are also included with full descriptions on the complete Flex workshop schedule. Please note that there are a number of other superb-sounding online ed-related offerings later in Flex week, too.

Online Ed Workshop Recordings

We’ve been offering online workshops and recording them for years! Explore what’s available in the Online Education workshop archives page, including the fantastic sessions from our Equity Online day last April. If you’re looking for inspiration with a tool or online teaching topic that’s not on this fall’s Flex schedule, you can probably find a recording that’s just what you need. And viewing those recordings is, of course, Flex-eligible.

Return of the MiraCosta Online Mentors!

Many of you met with a MiraCosta peer faculty helper last year for support with your online course preparation and teaching. Happily, this program will continue this fall! More information on this will be coming soon, but if you can’t wait to get connected with a peer, feel free to reply to me.

Completely Updated: MiraCosta Online Class Quality Guidelines

Last year, the MiraCosta Online Educators committee undertook a major revision of the MiraCosta Online Class Quality Guidelines to place a greater emphasis on equity and to reflect updated regulations. Check out the document, which is intended “to help faculty develop and redesign online classes and foster conversation in departments about effective and equity-minded teaching practices in online education.”

Professional Learning Opportunities through @ONE

Many MiraCosta faculty looking for deeper professional learning about online education have let me know how important the @ONE program has been to them. Some events and classes are free while extended, facilitated classes typically have a fee. If you’re interested in having my office cover a fee for an @ONE class just reach out to me!

Save the Date: InstructureCon (the Canvas annual conference) is online and free – October 7  

You can learn more and register now!

Happy online teaching!

Jim Julius, Ed.D.
Faculty Director, Online Education

Preparing for Summer 2021 Online Student Success

To all faculty teaching this summer – please take advantage of and share these important resources and opportunities for you and your students!

Support for You

  • Instructional Design help – To request online teaching and course design support from our instructional designer, please fill out our request form. We’ll get you connected! (This is only available through June.)
  • Tech Support – Canvas options include 24×7 phone and chat support. Just click the Tech Support button at lower left in Canvas! Zoom tech support for faculty is available through the MiraCosta employee help desk.
  • Our Canvas start-of-term checklist can help you finalize your summer classes.
  • The MiraCosta Online Class Quality Guidelines were significantly updated this spring and approved by the Academic Senate in May. Please review them to learn more about MiraCosta requirements and recommended practices for online instructors.
  • MiraCosta technologies supporting online teaching and learning – please see the last section of this email for an overview, with links to learn more.

Support for Your Students

  • Student Orientation to Online Learning – In collaboration with the library, I’ll be offering eight of these workshops at the start of the summer semester– see all dates and times on the TASC site and in Canvas announcements. These workshops help to familiarize students with the resources MiraCosta provides online to support them, as well as to adopt habits and attitudes of successful online students. Encourage your students to attend and, if you like, find out which of your students participated in order to incentivize their attendance.
  • Online Student Support Access Points – the Student Support Hubin Canvas, accessed via the Student Support button on the left in Canvas gives quick access to online support from the library, STEM & MLC, online tutoring, writing center, counseling, career center, open computer lab staff, student help desk, health services, and more! The Help Hut on the MiraCosta website is also a quick way for students to connect with all kinds of support services including A&R and Financial Aid.
  • Tech Support – Also at lower left in Canvas is a button for students to quickly access Tech Support options, including 24×7 phone and chat support from Canvas, and our local MiraCosta student help desk.
  • Technology Needs? – Be sure to share the CARE form for students to fill out if they need a laptop and/or hotspot to succeed this summer.

MiraCosta’s Online Education Tools

Click the link immediately after each bullet for a detailed MiraCosta-specific overview of each item below. This is not intended as a comprehensive review of all technologies for online teaching supported by the college, but rather a quick look at the essentials. Please don’t hesitate to contact me if you have questions about these or other resources.

  • Canvas – of course is the #1 tool for most faculty.
  • Zoom – Make sure you are using MiraCosta’s professional-level Zoom account to get access to the full set of Zoom features.
  • Canvas Studio – This great tool enables faculty and students to create videos while inside Canvas. Faculty can create interactive discussion or quiz activities based on video.
  • Pronto is an incredible mobile-friendly and Canvas-integrated messaging platform that’s ready to use in every course.
  • Pope Tech  helps faculty detect and correct accessibility issues within Canvas. See also Creating Accessible Course Content for tips on ensuring all the content you add to Canvas is fully accessible.
  • Ally automatically converts content you share through Canvas into multiple formats for students, allowing for listening rather than reading and better access to content on mobile devices.
  • PlayPosit – This video interaction tool offers more complexity and options than Studio. Studio is a great place to start, but if you’re looking for more question types to add to your videos, PlayPosit is a great option.
  • Turnitin – Many faculty use Turnitin to help students learn to properly cite sources and avoid plagiarism, as well as to assist with grading and peer review processes for written work.
  • Productivity Software, Hardware, and other resources for working from home – this AIS website includes a number of links to helpful resources for being fully equipped when teaching from your home.

Happy summer teaching!

– Jim

Jim Julius, Ed.D.
Faculty Director, Online Education

Finishing strong and looking ahead

Dear MiraCosta Faculty,

Congrats as we approach the spring finish line! Here are a couple quick reminders and opportunities for support with your online teaching:

Canvas End of Term

After June 7, your spring Canvas classes go into read-only mode for you and your students. If you wish to remove access to any of your course materials for your current students beyond this semester, you need to do so by June 7. Review our Canvas end-of-term guide for details.

MiraCosta Online Mentors and Instructional Designer Support Still Available

If you’d like help with any semester wrap-up tasks, or as you begin working on summer or fall classes, our MiraCosta peer support faculty are available through the end of May, and our Instructional Designer is available through the end of June. Fill out the request form to get connected!

Pronto Available for 2021-22

Check out Pronto, an incredible mobile-friendly and Canvas-integrated messaging platform that’s ready to use in every course. Faculty who used it this spring found it extremely useful for communicating with students.

Summer Professional Learning Opportunities

Fall Flex Friday: Call for Participation

Friday, August 13 has been designated by PDP as having a focus on online instruction. Sean Davis and I would like to organize the day into a conference format. We’re grateful for the proposals already submitted to PDP and we would like to involve more folks. If you didn’t submit a proposal but would like to be involved in some way, please just send me a quick email expressing your interest and ideas. We look forward to working with you!

In gratitude,

– Jim

Jim Julius, Ed.D.
Faculty Director, Online Education

Office 365 Integration in Canvas

MiraCosta College Canvas now supports an LTI integration with Microsoft Office 365 in Assignments, Collaborations, Modules, Course Navigation, and the Rich Content Editor. This integration allows students and instructors to use, create, share, and collaborate on Office 365 files within Canvas. Users can also view their OneDrive files directly in Canvas.

Enable the Office 365 Integration in Canvas

  1. Enter your Canvas course
  2. Click Settings on the course menu
  3. Click the Navigation tab
Zoom Canvas LTI Step 2 and 3
  1. Click the 3 dots to the right ofOffice 365 and select Enable.
  2. Click the Save button
Office 365 step 4 and 5

Log on to Office 365 as a Faculty / Staff Member

  1. Click the Office 365 course menu item which will appear in your course menu.
  2. Click the Log In button.
  1. Enter your Faculty / Staff MCC email address

    Example: kturpin@miracosta.edu
  2. Click the Next button
  1. Click the Accept button on the Permissions requested page.
    Note: This page will only display the first time you log on to the Office 365 Integration in Canvas.
Step #5 Permissions Page

Now you can access Office 365 documents from inside of Canvas.

Faculty Office 365 Guides for Canvas

Faculty Office 365 Help and FAQS

Student Office 365 Guides and Support


Students log on to Office 365 with their  MiraCosta Student Email Address
They may also use their SURF ID + “@student.miracosta.edu
Example: W71234567@student.miracosta.edu


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