Category: Canvas

Canvas 24/7 Faculty & Student Support

MiraCosta’s Online Education department provides support for faculty using Canvas, and MiraCosta’s ITS Help Desk provides support for students in Canvas classes. When local campus support is unavailable, including evenings and weekends, Canvas provides 24/7 technical support for instructors and students at the following phone numbers and via live chat.

📞 Instructors: 1- 833-345-2890 
📞 Students: 1-877-884-1673
📲 Live chat with Canvas 24/7 Support

Canvas has “Getting Started” guides for instructors and for students.

Instructors and students can also create a helpdesk ticket for Canvas support from within Canvas by clicking on the Tech Help icon and then selecting Report a Problem.

Tech Help. Report a Problem.

You may also review stay up to date with changes happening within canvas.

December & Flex Week Canvas workshops

December

The Canvas faculty Transition Team is offering three more Canvas workshops before break.

Workshop: All Hands on Canvas

This workshop is designed to give you open time to work with Canvas in a supported environment. A faculty member who has taught with Canvas will provide a very brief overview of Canvas in the first 10-15 minutes, and from there the time is open for you to become more proficient in your use of Canvas, and to work on developing a class in Canvas, with the support of experienced Canvas users. In addition, attendees may benefit from exploring Canvas resources found at https://tic.miracosta.edu/campus-teaching-technologies/canvas/ .

Date / Time / Location / Facilitator(s):

Tuesday 12/6 – 2:30-4 pm – OC 4612 – Gail Meinhold
Friday 12/9 – 1:30-3 pm – OC 4611 – Billy Gunn
Tuesday 12/13 – 9-10:30 am – OC 4803b – Billy Gunn

You may also be interested in watching a recording of a recent workshop Sean Davis and Robert Kelley offered which included faculty and student perspectives on the experience of transitioning to Canvas.

January – Flex Week

Friday, January 13th will include a full day of Canvas workshops. The day will open with brief presentations/overviews of Canvas from the perspectives of several MiraCosta faculty. Each of those faculty will then lead hands-on workshops on various aspects of Canvas during the day, and the day will end with a facilitated open lab session for those who want to get to work with Canvas.

Tuesday, January 17th will feature a full day of 1.5 hour Canvas open lab sessions with the support of experienced MiraCosta faculty and staff. Attend as many as you like.

Thursday, January 19th we will offer one final hands-on Canvas workshop focusing on page design, an important skill for those who wish to explore possibilities for Canvas use beyond the basic approaches most typically used with Canvas.

Sign up for these via MyFlex when PDP releases the spring Flex schedule!

As always, you may wish to review the FA’s position on the Canvas transition.

Jim Julius, Ed.D.
Faculty Director, Online Education
Vice President, Academic Senate

Canvas Workshops in December

The Canvas faculty Transition Team is offering several Canvas workshops in December.

Workshop: All Hands on Canvas

This workshop is designed to give you open time to work with Canvas in a supported environment. A faculty member who has taught with Canvas will provide a very brief overview of Canvas in the first 10-15 minutes, and from there the time is open for you to become more proficient in your use of Canvas, and to work on developing a class in Canvas, with the support of experienced Canvas users. In addition, attendees may benefit from exploring Canvas resources.

Date / Time / Location / Facilitator(s):

Friday 12/2 – 1:30-3:00 pm – OC 4611 – Curry Mitchell
Tuesday 12/6 – 2:30-4:00 pm – OC 4612 – Gail Meinhold
Friday 12/9 – 1:30-3:00 pm – OC 4611- Billy Gunn & Leola McClure
Tuesday 12/13 – 9-10:30 am – OC 4803B – Billy Gunn

As always, you may wish to review the FA’s position on the Canvas transition.

Jim Julius, Ed.D.
Faculty Director, Online Education
MiraCosta College

Canvas workshops this Friday 11/18/2016

Two Canvas workshops will be offered this Friday, November 18, 2016. 

From Blackboard to Canvas: Preview and Q&A

1:30 – 2:50 pm, OC 3516, Robert Kelley & Sean Davis

This workshop will focus on the differences and similarities between Blackboard and Canvas. We will provide an overview of two Canvas courses. Students will also give their perspective on their experience with both Blackboard and Canvas. Finally, we will have an open discussion, including a Q&A on the differences and similarities between Blackboard and Canvas.

All Hands on Canvas

3:00-4:50 pm, OC 4611, Robert Kelley

This workshop is designed to give you open time to work with Canvas in a supported environment. A faculty member who has taught with Canvas will provide a very brief overview of Canvas in the first 10-15 minutes, and from there the time is open for you to become more proficient in your use of Canvas, and to work on developing a class in Canvas, with the support of experienced Canvas users. In addition, attendees may benefit from exploring Canvas resources.

You may also wish to review the FA’s position on the Canvas transition.

Jim Julius, Ed.D.
Faculty Director, Online Education
Vice President, Academic Senate

Canvas now open to all MiraCosta faculty

All spring 2017 classes are available to faculty now in both Blackboard and Canvas. MiraCosta will support Blackboard, Moodle, and Canvas through spring of 2018, with full conversion to Canvas by summer 2018. (Faculty who wish to use Moodle for any classes should request those from Karen Korstad – kkorstad@miracosta.edu).

Please see the TIC page on Canvas for lots of great resources if you wish to begin learning about Canvas. A number of MiraCosta faculty have been teaching Canvas pilot classes this fall, including the Canvas Transition Team of Billy Gunn, Curry Mitchell, Gail Meinhold, Leola McClure, and Robert Kelley. They are currently developing training resources to share with all faculty, and we will soon release a list of Canvas introduction/open lab sessions to be held this fall. We are also planning an all-day Canvas workshop for the first day of Flex week in January (Friday the 13th).

You may also be interested in the video of the fall Flex “Goodbye Blackboard and Moodle, Hello Canvas” webinar featuring Billy Gunn and Curry Mitchell.

Finally, if you have not seen the FA’s update on the Canvas transition, it is recommended reading.

Jim Julius, Ed.D.
Faculty Director, Online Education
MiraCosta College

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