TechSmith Relay: Chrome Web Browser Warning

TechSmith Relay requires the Silverlight plugin within your browser for captioning and proper video encoding.   The Chrome web browser on both the MAC and PC no longer allows the Microsoft Silverlight plugin to run.     When you logon to TechSmith Relay many users report that some content is missing or that the Install Microsoft Silverlight badge is displayed. When you reinstall Silverlight in the Chrome browser, the issue still occurs.

More Information about Silverlight and Chrome.

Recommended Web Browsers for TechSmith Relay.

The following browser are recommended for TechSmith Relay and will allow the Microsoft Silverlight plugin to run.

  • Internet Explorer 11
  • Firefox (latest version)
  • Safari (latest version)
  • Microsoft Edge (latest version)

Contact me if you have any questions.

Karen Korstad
Faculty Technology Specialist