Top Success Tips for Students Taking Blackboard Exams

Following these suggestions will reduce the likelihood of having technical problems completing your exams, and reduce the need for your instructor to reset your exam if you have problems.

Before your test:

  • Ensure you have a stable and strong internet connection such as a cable modem or DSL.  Use a laptop or desktop computer, not a phone or tablet.
  • Test your computer – Is it ready? Do you have the plugins you need?

During the test:

  • Keep track of your time and avoid distractions such as telephones, family, children, pets, etc.  Ensure you complete the exam within the allowable time.  Plan accordingly.
  • Save as you go, at least every few minutes.  If you’re answering questions quickly, don’t click Save repeatedly.  Allow time for the system to respond.  (Look for the the green progress bar at the bottom of the screen.)  If the test presents one question at a time, your answers will be automatically saved as you go.  You don’t have to save each question.
  • Answer essay question on a PC in notepad (or WordPad depending on your operating system) (Start > All Programs > Accessories).  (Mac Users: Application > TextEdit).  You should write your essay responses in Notepad, save a copy to your hard drive, then copy and paste the text in to Blackboard.  Do not copy and paste from Microsoft Word.
  • DO NOT DOUBLE-CLICK.  Double-clicking either the Save Answer, Next Question, or Submit buttons may cause an error.

If you have sort of technical difficulty, contact your instructor and the Student Helpdesk immediately.

Student Helpdesk Contact Information

Phone:  (760) 795-6655
Toll Free:  (888) 201-8480 ext. 6655


Setting up Notifications E mail, SMS Text Messages, or Text to Voice Messages in Blackboard

This feature is currently not working for SMS text messages and voice messages.  Email is still working.  Bb is working on a fix for the issue.  At this time we do not know of a resolution date.  8/12/2015

The notification system alerts you when events occur in your courses, such as when items are due, grades are available, new content and tests are made available, and when you have unread discussions and blogs. Notifications are generated automatically whenever their associated events occur.

The following video will show you how to setup notifications within Bb.