Blackboard-generated email: What to expect

Blackboard offers many ways that faculty and students can communicate via email to others enrolled in a Blackboard course. Blackboard can also automatically send emails out to notify users about activity taking place in Blackboard, depending on user preferences.

During 2014, changes made by some email providers to reduce spam meant that some users may not have received these emails from Blackboard. Included in MiraCosta’s June 2015 Blackboard update were changes inside Blackboard to fix this problem.

However, Blackboard-generated emails are not consistent in their formatting, and the sender name is different when Bb email is received on a MiraCosta email system vs. an external system like Gmail or Yahoo. The table below provides details about what you can expect.

Bb feature that generates external emailEmail sender displayed outside miracosta.eduEmail sender displayed in miracosta.edu emailWhat happens if recipient replies
Send EmailSender name - sender emailBlackboard at MiraCostaEmail reply will go to the sender’s email.
Group email (from groups feature)Sender name - sender emailBlackboard at MiraCostaEmail reply will go to the sender’s email.
GradeCenter (via the email button and selecting desired recipients)Sender name - sender emailBlackboard at MiraCostaEmail reply will go to the instructor's email.
Announcements (if instructor selects to send via email)blackboard@miracosta.edu or just blackboardBlackboard at MiraCostaEmail reply will go to the instructor's email.
Discussion board (if user has subscribed)Blackboard Administrator - blackboard@miracosta.eduBlackboard at MiraCostaEmails from discussion board include a link for recipients to use to reply within the discussion board. If someone replies via email, a message will go to blackboard@miracosta.edu, which will auto respond.
Notifications (if user has opted in to email notifications)blackboard@miracosta.edu or just blackboardBlackboard at MiraCostaNotification emails include a note at bottom: “Please do not reply.” If someone replies via email, a message will go to blackboard@miracosta.edu, which will auto respond.
Email generated via course archive/ export/importBlackboard Administrator - blackboard@miracosta.eduBlackboard at MiraCostaIf instructor replies via email, a message will go to blackboard@miracosta.edu, which will auto respond.

If you suspect that your email system is treating Blackboard emails as spam, you may need to whitelist messages coming from miracosta.edu in your email system.