Add NetTutor to Canvas

MiraCosta’s primary option for free online tutoring for all students is eTutoring through the Western eTutoring Consortium. Another option made available through MiraCosta’s status as an Online Education Initiative pilot college is NetTutor.

NetTutor provides support for just about any academic subject, up to 24×7 for the most popular subject matter, and is available via a link embedded within your class course management system environment (Blackboard or Canvas). The link would take students directly to the subject-specific tutoring area with no additional login required. Also with NetTutor, each instructor may specify “Rules of Engagement” that inform tutors about the approach and resources you would like them to use when working with your students.

NetTutor can be added to a Canvas course via the course menu with the following directions. Note, however, that you should first contact Jim Julius to ensure that your subject is available through the NetTutor link that this procedure would add to your class.

1- Click Settings at the bottom of your course menu

Canvas SEttings

2- Click the Navigation tab

Navigation step 2

3- Click the gear icon to the right of NetTutor

4- Select +Enable

5- Click the Save button

Step 3-5 add NetTutor

NetTutor link now appears in your course menu.

Try These 10 Things To Fix Your Computer Problem Before You Call Support

Troubleshooting computer problems is part of modern life when you teach online. Before you make that support call, try your hand at fixing some of the most common problems yourself.

  1. Check your Course Management System (CMS) Status
    Is it a maintenance time? Or is your CMS currently experiencing an outage?

    1. Canvas
    2. Moodle
    3. Blackboard
  2. Clear Browser Cache (history, cookies, etc.)
    Clearing your browser cache often will resolve the problem by allowing your computer to download the latest version of the webpage and/or software.
  3. Try a Different Browser
    If you have cleared your browser cache and things are still not working as you expect try a different browser. Example: if you are using Chrome, try Firefox and visa versa. Ensure that your browsers are up to date. You can always download the latest version free online.

    1. Chrome
    2. Firefox
  4. Restart your Computer
    Many faculty and staff solve their problems with this simple step. Always a good option to try.
  5. Check your Internet Connection Speed
    A slow connection could be why your CMS system is running slow.  Share your result with your internet service provider as necessary to resolve.
  6. Enable Browser Cookies
    Cookies are small files which are stored on a user’s computer. They are designed to hold a modest amount of data specific to a particular client and website, and can be accessed either by the web server or the client computer. This allows the online server to deliver a page tailored to a particular user, or the page itself can contain some script which is aware of the data in the cookie and so is able to carry information from one visit to the website (or related site) to the next.
  7. Enable Java
    It strongly recommended to have the latest version to ensure proper functionality of our online systems.

    1. Review ‘What is Java and Why do I need it?
    2. Download Java
  8. Manage Pop-Up Blockers
    Pop-up windows, or pop-ups, are windows that appear automatically without your permission. They vary in size but usually don’t cover the whole screen. They are often required for certain online website applications to work properly.
  9. Make sure that your Operating System is fully updated. 
    Neglecting updates could deprive you of important bug and performance fixes.

    1. Apple Computer
    2. PC Computer 
  10. Check your Device Settings
    This is a great tool to identify what is on your computer, browser version, plugins, etc. This tool can help you update your computer yourself, and/or can be provided to tech support to assist you further with troubleshooting.

Canvas and Blackboard: Important Updates

Hello, MiraCosta faculty – happy summer!

As you are hopefully well aware, MiraCosta is transitioning to Canvas. Blackboard and Moodle remain available through next spring, but by summer 2018 we will be fully onto Canvas. This spring, over 20% of our classes used Canvas and I have heard so much positive feedback from faculty and students. Read on for important information about both Canvas and Blackboard.

Canvas Info

If you are planning on working in Canvas this summer, be sure to bookmark MiraCosta’s primary Canvas support page:

https://tic.miracosta.edu/campus-teaching-technologies/canvas/

The page includes information about upcoming Canvas classes and recordings of past classes, screencasts of MiraCosta faculty touring you through their classes, and much more. Full-time faculty can still sign up for the upcoming 4-week online summer Canvas training.

In addition, the following new TIC pages may be of interest:

All summer and fall MiraCosta classes are available to faculty in Canvas, so even if you’re not quite ready to teach with it, you can begin exploring it any time.

We are considering how long faculty would like to keep past classes in Canvas in their Dashboard vs. having the classes moved to the Past Courses area of Canvas. If you would like to learn more about this and weigh in, please take this quick survey.

Blackboard Info

All summer/fall classes continue to be available in Blackboard as well.

A major required update to our Blackboard system is occurring this Monday, June 5, and the Blackboard system will be unavailable throughout the day.

The system’s appearance and functions should remain largely consistent with your previous experience, but if you wish to learn more about the changes that are included in this update, please visit Blackboard’s release notes site and check out the notes for the Q4 2015, Q2 2016, Q4 2016, and Q2 2017 releases.

Jim Julius, Ed.D.
Faculty Director, Online Education

Canvas Start of the Semester Instructor Checklist

Create or Import your Content

You have multiple ways to build your class

• Copy content from a previous semester in Canvas:

• Create your content from scratch in Canvas:

• Import content from a Blackboard course:

Review Assignments, Quizzes, and Discussions

  • Verify activities to be used in the course are published.
  • Verify dates. Due dates are added to the calendar and the syllabus and serve as reminders to students. “Available from” and “Until” dates will unlock and lock the activity.
  • Verify instructions are accurate and well formatted.
  • Verify the submission type (assignments only).
  • Verify number of attempts is correct (quizzes only).
  • Verify assignment groups are set up correctly. See: How to use Assignment Index Page.
  • Verify assignments are weighted correctly, if using a weighted grading system. See: How to Weight Assignment Groups.
  • Verify discussions are ordered logically on Discussions list page.
  • Verify Quiz “Options” are correct. See: Canvas Quiz Options.

Review Course Details

Final Preparations

Cautions

  • Canvas email (Inbox/Conversation) messages will not be sent out if the course is unpublished. Send Email from your SURF Roster instead prior to publishing the course.
  • Pay attention to the time stamp on anything you have placed a date on. 12:00 means the very first minute of the selected day. For end dates, it is often best to choose 11:59 PM to ensure you are setting it up on the correct date.

Export/Import Course Content within Blackboard

This page details how to copy course content from Summer 2015 or later Blackboard courses to a new course on Blackboard.

To copy courses within the Blackboard system, follow the directions below. As a reminder, the Course Copy feature has been disabled and you need to use the Export and Import tools. If you would like to copy a course from the “old Blackboard” (spring 2015 and earlier), please see here.


Export your previous course

Start on https://blackboard.miracosta.edu

 

 

Step A: Export your Courseexport

  1. Enter your previous course at: https://blackboard.miracosta.edu
  2. Click Packages and Utilities in the Control Panel at left
  3. Click Export/Archive Course
  4. Click Export Package on the Action Bar
  5. Under the File Attachments area leave the defaults as is:File Attachments
  6. Click the Select All button
  7. Click Submit

After you click submit, the system begins to create the course package. When the package is complete, you will receive an email from the system.

Step B: Download the Course Package

After you complete Step A and receive the confirmation email, you can download the course package.

  1. Click Packages and Utilities in the Control Panel at left
  2. Click Export/Archive Course
  3. Click the link for the package that you want to download.
  4. Save the file to the appropriate location on your computer.

Note: Do not unzip an export package or delete files from the package, otherwise the package will not be imported correctly.

Repeat Step A and Step B for all courses you would like to export from Blackboard.

Mac Users

If your ZIP file is opening in Safari on the Mac, review these directions to resolve this issue. https://tic.miracosta.edu/safari-export-unzips-resolve/

PC Users

If your ZIP file is opening in Firefox on the PC, review these directions to resolve this issue. https://tic.miracosta.edu/firefox-pc-export-unzips-resolve/


Import your Export File to your new Blackboard Course Shell.

Courses are available at: https://blackboard.miracosta.edu 

 

 

Step C:  Import Your Course Package

  1. Enter your new course at https://blackboard.miracosta.edu
  2. Click Packages and Utilities in the Control Panel at left
  3. Click Import Package / View Logs
  4. Click Import Package.
  5. Provide the path to the course package .zip file that you created in Steps A and B, or click Browse to search for the package file.
  6. Click the Select All button for the course materials to include.
  7. Click Submit.

When the import is complete, you will receive an email from the system. After you receive the email you may return to https://blackboard.miracosta.edu and your content will be available in the course.

Repeat Step C for all courses you would like to import. Be careful to select the correct import file package you created in Steps A and B.

Technical Support

If you need assistance contact Karen Korstad at 760-795-6787 at kkorstad@miracosta.edu

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